Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

41.3K


Average Rating

4.8/5

Eight yr. Old Kenmore Washer
December 23, 2024
Overall rating

Scott was knowledgeable and gave us things to look for. We were being proactive with our aging machine. It continues to work perfectly. 5 out of 5. Thank you Scott.

Betsy F,

Woodbridge, CT
Alessandro
December 23, 2024
Overall rating

*****Alessandro arrived on time, fixed my dishwasher by explaining the gel I was using was causing the problem. He suggested I use the pods. Let hot water run before starting the washer. Dro[ the pod in the silver basket, and my glasses and dishes will sparkle.

Catherine M,

Huntington, NY
Excellent Service
December 23, 2024
Overall rating

Jonathan was professional, fixed the issue immediately and was friendly. Cleaned up after himself too!!!

Rebecca H,

Keene, NH
Very nice person
December 23, 2024
Overall rating

Talked to me and explained what was going on. Very polite and knowledgeable.

Diane G,

El Campo, TX
Sears technician
December 23, 2024
Overall rating

The technician was friendly and professional. Good vibes and great customer care. Very knowledgeable

Sharon K,

Bronx, NY
Excellent service
December 23, 2024
Overall rating

Loved the Technician. Very helpful when it came to offering helpful tips for product maintenance.

Charles R,

Pooler, GA
Repair dryer
December 23, 2024
Overall rating

Angel fixed my dryer issue..Was knowledgeable, courteous..Very pleased with the service..

Linda P,

Kunkletown, PA
Great serice
December 23, 2024
Overall rating

Karl was able to complete the repair in 15 minutes. He was obviously experienced and knew exactly what to do.

Dave P,

E Brunswick, NJ
Heater was not drying
December 23, 2024
Overall rating

Your technician came promptly and determine what was wrong super fast and fixed it for a very reasonable cost. I also love Sears's set up with the interface on the website for booking an appointment even though it was the holidays. I was super happy they were able to get me on the very next day first thing super impressed. Will definitely recommend two friends And use again the next time an appliance breaks.

Jeff B,

Encinitas, CA
Problem Solver
December 23, 2024
Overall rating

After having the issue diagnosed on December 11, and a part ordered, I was scheduled for repair three prior times only to have the appointment rescheduled at the end of the four hour wait window. There is no phone number to call for assistance. Dino was able to figure out the problem with my part and fix my washer! Excellent customer service!!

Rob R,

West Dundee, IL