Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Excellent
November 01, 2025
Overall rating

Eric was very friendly and super knowledgeable. He preformed the work in a reasonable time frame, explaining as he worked.

Lawrence P,

Morrisville, NY
Microwave
November 01, 2025
Overall rating

Mark is such an asset to Sears. He was able to diagnose as well as fix my microwave in an hour. Thanks, Mark!!

Kay B,

Waxahachie, TX
Dryer Issue
November 01, 2025
Overall rating

Simon was very friendly & fixed the problem quickly! He gave me a call to let me know when he was on the way & arrived promptly.

Alicia A,

Wyoming, MI
Very knowledgeable
November 01, 2025
Overall rating

He was like the dishwasher whisperer! Very knowledgeable and great at his job of diagnosing the problems of the dishwasher.

Michael M,

Vista, CA
Washing machine repair
November 01, 2025
Overall rating

The technician was polite, patient and very knowledgeable about his craft and reason for being at my house.

Abraham U,

Hyattsville, MD
Quick
October 31, 2025
Overall rating

Very quick and knowledgeable!! Unfortunately the part is no longer available, but I am happy that he could find that out so quickly

Brenda I,

Greenwood, CA
Fridge
October 31, 2025
Overall rating

Mr. Abdul, had help us a few times. He was extremely helpful this time, and we appreciate him so much. However, this unit break out way too much because it's a defensive brand. Kenmore knows it very well. Please replace it with a similar style. Thank you.

Jose H,

Gaithersburg, MD
Cindy Rudolph
October 31, 2025
Overall rating

I was very pleased with Emanuel service. He was very friendly and polite. He informed me of the issues and answered all my questions. You have a great employee on your team. I would request him anytime if I could for my service needs.

Cynthia R,

Richmond, TX
Great service
October 31, 2025
Overall rating

Steve was very professional and informative. He came over for a power issue on my washing machine, but also noticed another issue and tighten the screws for me. Thank you for great service.

Crystal B,

Howell, MI
Excellent
October 31, 2025
Overall rating

Drew was very informative about the problem and did a great job. I highly recommend him.

Wilma M,

Asheboro, NC