Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
40.2K
Average Rating
4.8/5
Edgar J Technician Assessment
Edgar showed up promptly at 8:00 AM this morning and was able to quickly determine what was wrong with my 20-year old Kenmore washer. Unfortunately, it's the motor that finally gave out on the machine. Edgar gave me a cost estimate for repair, but the cost was more than I felt reasonable to pay for repairs. I have opted to look for a new washer. Edgar J was very helpful and cordial. I was grateful that he was able to attend to my concerns and questions first thing today.
Ruth B,
Pharr, TXProfessional and thorough
George did a great job, very professional and thorough. Listened to my explanation so he had entire picture of the problem.
Doug,
Springfield, PATechnician
Your technicians have been very helpful and very pleasant. Your enrollment process was disappointing and slow it gave the impression of "left hand doesn't know what right hand is doing"
Robert B,
Titusville, FLWashing machine fix
Notified me of his arrival time; pleasant demeanor, understood the assignment, quick fix!
Kathleen,
Camarillo, CAProfessional work
Very professional and helpful. Quickly diagnosed problem. Laundry room left clean.
Randall W,
Burns, KSService repair
Technician was courteous and completed the job efficiently. Thank you.
Tammy T,
Beaumont, TXRepair
Excellent. Very knowledgeable and efficient
Ed Scott,
Reno, NVWater heated repair service
Mr. Bobby was great. He did a great job very knowledgeable and very polite. If we need a service technician again I would prefer him to do the job.
Kim K,
Jeffersontown, KYGreat service.
Thank you, Isaac, for such great customer service. Your explanation on what you were doing and why gave us confidence in your expertise and skill. We also appreciate your tips on maintaining our appliances. I'm always so happy with Sears Home Services and their team of knowledgeable technicians.
Donna M,
Lakewood, CARepairing washing machine.
Philip is very knowledgeable, works diligently and and cleans the area before he leaves. He's also very courteous.
Joanne L,
N Richlnd Hls, TX