Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

kenmore refrig
October 31, 2025
Overall rating

Damien was good service man explained in detail light bulb

Annie H,

Kankakee, IL
5 star.
October 31, 2025
Overall rating

Ujwal A. Was wonderful. So professional and personal. Nice young man.

Janet R,

Nottingham, MD
Lousy customer service
October 31, 2025
Overall rating

Vish was great but your service to the customer is awful. No human to talk too. I received 2 texts stating I had cancelled. Which I DID NOT! Another text said they couldn't get to it. I have stayed home 4 days due to all of this. VERY frustrating. Why can't you at least give a morning or afternoon window. Not at all what I expected. I've waited 4 weeks to get an oven repaired!!

Elaine P,

Eden Prairie, MN
Dishwasher
October 31, 2025
Overall rating

Great guy, called 30 minutes prior to showing up, which is what I had requested. Got the job done on the first time. Great technician.! Thxs

Thomas L,

Prescott, AZ
A good experience, once the technicians arrived
October 31, 2025
Overall rating

Nico and his two helpers were polite and thorough. However, it has taken two months from the time I requested service for technicians to get here. During this time, you rescheduled four service appointments.

Richard M,

Biltmore Lake, NC
Dryer repair
October 31, 2025
Overall rating

Marcus was fantastic! Prompt, friendly, and fixed my dryer quickly.

Elizabeth C,

Arlington, TX
Repaired electric stove
October 31, 2025
Overall rating

David was very kind and helpful! He took the time to explain everything very clearly. David quickly diagnosed the problem and had my stove repaired and ready to use! He also inspected other parts that he suspected may need replacing . I was so pleased with the service! Thank you!

Marilyn M,

Edgewood, MD
Fridge diagnostic
October 31, 2025
Overall rating

Excellent technician. Very knowledgeable . Very corteus and respectfull. Work fast .

Luis P,

Cabo Rojo, PR
Outstanding representative
October 31, 2025
Overall rating

Very knowledgeable very kind I was previously my washer didn't have a filter but Elijah found it and cleaned it out. Thanks so much and give this guy a big raise

Colleen K,

Leavenworth, KS
Understanding and helpful technician.
October 31, 2025
Overall rating

Thank you Jim for your efficient and helpful service, and your advice on a replacement.

Tim W,

Raytown, MO