Water Heater Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent water heater preventive maintenance service
Excellent and on-time water heater preventive maintenance service by Gary
Sunil S, San Jose, CA
Technician
Solomon was great he was very helpful and knowledgeable of his job and got the job done
Billy S, Woodbridge, VA
Rheem hot water heater.
I was extremely pleased with the service and your technician. Now it's time to get Sears back up to the very top again. Sears will always have a place in my heart!
Luis D, Central Islip, NY
Suzanne
He is a great technician. Started hot water tank right up. Thank you Brian
Suzanne C, Westland, MI
Great service
Bowman was very friendly, efficient and knowledgeable. He was able to assist me with my water heater (no hot water).
Gayle, Honolulu, HI
Solid & Dependable
This has taken some time to figure out what was needed. Richard seemed thorough and dependable ecert step of the way
Fred H, Gulfport, MS
Great Guy, poor program
Sears has increased the price (tripled!) and reduced the service on our appliance maintenance contract. The person they sent to check our equipment was very nice and knowledgeable, but all he was allowed to do was to turn the equipment on and off. He isn't allowed to do any preventive maintenance. A new contract, at three times the prior cost, allows less service and requires co-pays. I don't know why anyone would buy it.
Ten year contract holder, The Villages, FL
repair
My issue was not complete. Need more information for completion of my product. Have called several times to Sears, no one will help me with this issue. Ignacio was great.
Delia H, Yuma, AZ
Homeowner
Great customer service and appears to be fixed. Very pleasant and helpful.
Linda D, Macomb, MI
Hot water heater service
Joe was detailed and very knowledgeable. He even took time to explain basic maintenance. He is true professional.
Kevin F, Newport, MI
