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Water Heater Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (458 reviews)
Excellent service
July 10, 2024
Overall rating


Clifton R, Plainfield, IL

July 06, 2024
Overall rating

Checked installed date 2013 vs Mfg. date 2009. Tank died of old age.

Harry M, Cordova, TN

Water Heater Repair
July 05, 2024
Overall rating

Great service and through explanationof the issues. Thank you Robert!

Eric K, Davis, CA

Ronald was great but Sears Service Protection is terrible
July 02, 2024
Overall rating

Ronald was a great technician who went out of his way to help us but the Sears Service Protection Plan is unacceptable and does not function like they say it does. Next week will be two months with no hot water and the people you talk to have me in an endless loop. They won't give you a telephone number to talk to a person and when you finally find one, they shuffle you from one person to another. Their latest ploy is to say that I don't have a Master Protection Plan which I have in hand. After nearly two months, Ronald was finally able to get to someone who seems to be working on this problem. If you are considering buying a Master Protection Plan from Sears, please think it through. This headache is not worth it.

Deborah B, Nevada City, CA

Water heater oroblem
June 28, 2024
Overall rating

Came in. Assessed the problem and quickly changed the part

Jacqueline S, Elk Grove Vlg, IL

Water heater
June 28, 2024
Overall rating

He is very very polite knows his business and keeps you informed when he will arrive

Karole M, Columbus, OH

Water heater
June 24, 2024
Overall rating

Took his time was very friendly would deffnetly recommend service to others

Asim B, Springfield, VA

June 21, 2024
Overall rating

Technician was informative and thorough and diagnosed our equipment issue in a very short time.

M C, W Lafayette, IN

Excellent Job
June 11, 2024
Overall rating

Sergio was professional and done clean and outstanding job. He explained everything very clearly.

Caroline S, Sylmar, CA

Great Tech
June 06, 2024
Overall rating

Did everything he could to assist me in getting my water heater replaced under my protection agreement

Larry R, Fort Gibson, OK

Average Rating: 4.7/5 (458 reviews)

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