Water Heater Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
MAGIC TOUCH!!!
BRIAN, VERY KIND GENTLEMAN EXPLAINED WHAT HE DID TO FIX OUR HOT WATER TANK. Thank You !
Kenneth H, Redford, MI
Technician are great
Technicians are great, the problem lies in getting items replaced. We paid for the extended warranty and the water heater is leaking, the first technician came to the house and said it needed to be replaced. I heard nothing, had to call and was told a second opinion was needed. Rachid came and yes it needs to be replaced. No appointment is scheduled I have to call AGAIN. In the meantime the water heater is leaking, we are replacing towels wrapped around it two to three times a day. My question, when the leak ruins my hardwood floors, who pays to have them replaced? They live to take your money for the warranties, but getting an appliance replaced is like pulling teeth.
J N, Springfield, VA
Great Service
Cesar was very thorough and informative regarding my water heater repair.
Bertha H, Los Angeles, CA
Great Service
James ... one of the most courteous individuals who has done service at my house. He knew exactly the issue, obtained the part, and repaired the problem within the same day. Thanks James.
Joseph M, Highlands Ranch, CO
Great service
The technician was very knowledgeable on both my water heater and refrigerator
Herman A, Cerritos, CA
Excellent
Mr. Rachid represented himself very professional and knowledgeable technician!!! Explained the problem and showed excellent service in fixing it.
Reynaldo D, Burke, VA
Dontee
Excellent service and he was very polite and careful of the interior of the surface floors near the water heater.
Sandra F, N Las Vegas, NV
Royce is great!
Royce is a very conscientious and knowledgeable technician. He was thorough, explaining steps he took, listened to my concerns and explained the workings of the equipment he was fixing for me.
Diane B, St Paul, MN
Water heater
Gary is professional and extremely competent. Pleasure having him help me
Marius K, San Jose, CA
Water Heater
The service was satisfactory. He suggested annually service to the water heater for better service.
Vennie E, Champaign, IL
