Water Heater Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

709


Average Rating

4.7/5

Amazing technician
June 17, 2026
Overall rating

Please send him anytime we have an issue! He genuinely cares about our problems and tries to help! He never tries to just to get out of here quickly either! Thank you

Carrie S,

Fox Lake, IL
The Pilot Light was lite!
June 11, 2026
Overall rating

Nate came in and was able to diagnose the problem right away. He then proceeded to light the pilot light on my water heater. He also said I should probably look for the cost of a new water heater, because mine was kind of old, my words, not his. He was quick and on time. I normally call Sears for appliance repair because they come out and get the job done. Very good experience.

Fanta B,

Chicago, IL
water heater part replaced
June 11, 2026
Overall rating

Alex worked diligently and fast while replacing the part. he was friendly and professional.

Marva G,

Norfolk, VA
Hot water heater
June 01, 2026
Overall rating

Tim was great and on time! We discussed how helpful it would be if your company actually had people to answer the phone!!

Fira M,

Cleveland, OH
Water Heater
May 27, 2026
Overall rating

Cesar was very knowledgeable regarding his craft. Repair performed strategically professionally. Satisfied with the service.

Perry C,

Los Angeles, CA
Gary
May 06, 2026
Overall rating

Gary does a fantastic job. He answers all my questions and completes the work efficiently.

Sandra P,

Sunnyvale, CA
Water heater replace
April 17, 2026
Overall rating

Excellent customer service and was very helpful with the water heater.

George V,

Yuma, AZ
water heater repaire
April 17, 2026
Overall rating

great customer service and very helpful. called ahead to let us know when he would be here.

George V,

Yuma, AZ
Water Heater repair
April 16, 2026
Overall rating

John was very informative about the repair and was very efficient in getting the job done. He was a pleasure to have in my house for the repair.

Randy L,

Mechanicsburg, PA
Friendly and Knowledgeable
April 09, 2026
Overall rating

We are very happy with the service provided. Thanks Tony.

Lucas S,

Belvidere, IL