Gas Furnace Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (3,784 reviews)
Review
March 07, 2025
Overall rating

Wonderful. Professional and went above and beyond to arrange a more advanced technician for my boiler system.

Cynthia Fowler, Greer, SC

Service
March 07, 2025
Overall rating

Very informative and efficient with work performed . He was on time and courteous

Krystal Morrison, Ferndale, MI

Great service
March 07, 2025
Overall rating

Armando was very professional and courteous. He did a great job.

Lyle M, Wheaton, IL

Brian R
March 06, 2025
Overall rating

Brian was amazing. He really worked hard to make it happen for us. I appreciate his hard work.

Aida M, San Diego, CA

Furnace Repair
March 06, 2025
Overall rating

Excellent and professional technician. Very personable and polite. Thank you for sending Jose.

Mark B, Canyon Lake, TX

Replacement of Blower Motor
March 06, 2025
Overall rating

He was determined to get the job done. Very patient and professional.

Teniqua K, Clayton, NC

Technician
March 06, 2025
Overall rating

Mohammed has excellent customer service skills as well as professional knowledge as to fix the problems. He is focused on getting the job done and ensures that Heat Pumps are working properly. Also, he checks to ensure that we understand the system and provide opportunities to ask questions. We appreciate his affirmable and kind spirit to alloy any concerns as to the operation of our heating and cooling systems.

Estella E, Dale, TX

Very knowledgeable
March 06, 2025
Overall rating

This was the second Sears visit to repair my heater. The first technician was not knowledgeable or technical enough for the job. Solomon came the second time after we requested a new tech. He was able to identify the issue right away and ordered the part. He came one day earlier than expected to complete the repair as he received the part earlier. We are glad we got the heater working again.

Katia T, Alexandria, VA

Fabulous
March 06, 2025
Overall rating

We know when Cal is going to be our technician we will always get the best service. He is always on time, calls us when to expect him at our home, lets us know what he's done, whether just maintaining or repairing, and always patient with our questions. He is Number One in our opinion.

Irene K, Saint Paul, MN

Christmas in March from "St. Nick"
March 06, 2025
Overall rating

Nick was amazing. He diagnosed my issue right away, saving me near $1500 from the previous company who'd come out wanting to do unnecessary repairs. He's professional, knowledgeable, friendly and hard working. Sears is lucky to have him!!

Jeffery W, Dayton, OH

Average Rating: 4.7/5 (3784 reviews)