Gas Furnace Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
4.7K
Average Rating
4.6/5
AC Repair
The repairman Ron was professional, knowledgeable and pleasant. He looked at unit and knew immediately what the issue. He got right to work and fixed the unit.
Kathryn C,
Murrieta, CAWrong type of service.
No comment. Did not need preventative maintenance, there are other major problems with this unit.
Albert L,
Peoria, AZThermostat issue
I'm happy to report I now have the ability to use either the ac or furnace for temp control as Brian replaced my old thermostat. thank yiu
Janice R,
Plymouth, MI5
Very kind, professional, courteous and pleasant to talk to. Great job.
Ida J,
Cntry Clb Hls, ILExcellent technician, lousy company
The technician was very knowledgeable, however, the warehouse seems to be incompetent. He was given three motors that were incorrect and then I was forced to wait another week rather than being scheduled the next day to make the problem right. This company relies on AI now. The technician never had a person to talk to, and he was unable to adjust the schedule so I could be taken care of. I was able to get through to a person when I called the phone number to cancel, and they tried to get the schedule changed, but were told that they could not get the schedule changed and were not given a reason for it. This is a classic example of customer no service. Avoid this company at all costs.
Steve S,
St Petersburg, FLHeat and AC
They do good work Salomon resolved the issue i have with my heat unit I recommended 100x100
Ada V,
Baileys Crossroads, VAGreat to have on the service call.
Cal was great about the condition of our air conditioner and what we can expect from the Sears Home Warranty program,
Deborah C,
Bloomington, MNHVAC repair
First of all Fabiana is such a nice and respectful person. She's so skillful and knowledgeable about HVAC systems. Coming from the Aircraft building industry as a inspector for any part or systems that had to be installed I very familiar with people who know what they are doing and she's one of those kind of people. I can also tell she loves her job. Sears you have a great employee here. Very professional!!!
James B,
Atlanta, GARepair of heating pump in furnace.
Michael was very professional. My only complaint is the amount of days it took to repair in very cold weather- not his fault, of course.
Rev. S,
Marion, INExcellent service
Very informative kind .Informed me me of what the problem was.
Bridget S,
Richmond, VA