Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Heater not working
June 20, 2026
Overall rating

Technician Gary did a great job! Real positive attitude and very polite and was able to figure problems with heater order parts and came back to fix heater! Would recommend him any time. Thanks Gary!

Jorge R,

Redwood City, CA
Excellent Service
June 19, 2026
Overall rating

Tech Marshall was excellent and took care of my problem instantly.

Alethea H,

Gary, IN
Ac not working
June 19, 2026
Overall rating

He was courteous and knows what he's doing was quick and efficient truly an asset to your company

Rudy T,

Waco, TX
Good work!
June 18, 2026
Overall rating

He was efficient and professional. He identified the issue in just a few minutes, replaced it and the unit seems to work just fine now. The only "issue" I had was with Cinch / Sears lack of scheduling in a timely manner. Two weeks?!?! But Benjamin was great.

Hannah L,

Christiana, TN
Great service
June 18, 2026
Overall rating

Audrey has serviced our ac units for years! She's so professional and knowledgeable!

Elaine E,

Winter Park, FL
Good job
June 18, 2026
Overall rating

Friendly on time all around good guy, replaced the filters while here

James K,

Chino Hills, CA
Great experience
June 17, 2026
Overall rating

Very helpful and knowledgeable about what was going on..very professional

Nicole S,

Colorado Springs, CO
No air
June 16, 2026
Overall rating

The technician Elio was very courteous and explained everything that had been done. He asked if I had any other questions. I was thoroughly satisfied with the service! Great customer service. I would recommend Elio to anyone needing service.

Cheryl M,

Fort Washington, MD
Thermostat
June 16, 2026
Overall rating

Installed new thermostat. Works great. No problems. Thanks. Next time m e we would like a programmable thermostat.

Randall N,

Cushing, OK
Person centered
June 15, 2026
Overall rating

Adam provide a great experience was knowledgeable was able to answer all my questions and really understood how to make me feel comfortable about having service repair in my home. One of the best experience I've had with service technicians.

Carla H,

Fairfield, CA