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All HVAC Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (2,941 reviews)
Awesome service
March 26, 2024
Overall rating

Isaiah was awesome with our repair job on our central heating system. Knowledgeable and efficient and customer friendly!

Brian B, Gilroy, CA

Great technician
March 26, 2024
Overall rating

Very polite, courteous and professional. He was a joy to talk to understood the problem and knowledge of correcting the issue. Very happy to have had him as our technician.

Marie S, Chicago, IL

Audrey is an excellent worker and a good communicator.
March 26, 2024
Overall rating

Audrey came at a reasonable time, and she made sure she called while she was on her way. That gave us adequate time to prepare for her. Not only did Audrey fixed the problem we told her, but she checked for any other problems we had. Thank you, Audrey. Herbie & Inez Wallace.

Herbie W, Clermont, FL16516 Arrowhead Trail

Rheem hot water heater.
March 26, 2024
Overall rating

I was extremely pleased with the service and your technician. Now it's time to get Sears back up to the very top again. Sears will always have a place in my heart!

Luis D, Central Islip, NY

Service Gas furnace
March 25, 2024
Overall rating

Michael was very knowledgeable on explained what the problem was and how he would fix it.

Dwight/moni H, Camden, DE

Great customer service
March 25, 2024
Overall rating

Very pleased with the friendly, efficient, and knowledgeable service provided by Saylor.

David W, Leesburg, VA

Service
March 25, 2024
Overall rating

He was informative and fixed my issue also gave us some tips on maintaining efficiency

Sarah A, Erie, CO

Suzanne
March 25, 2024
Overall rating

He is a great technician. Started hot water tank right up. Thank you Brian

Suzanne C, Westland, MI

5 stars
March 25, 2024
Overall rating

Good job and good service provided we really appreciate it

Hamilton S, Fayetteville, NC

Excellent Service by Technician
March 23, 2024
Overall rating

This is the second time we have had Paul B. come and provide service. He is excellent. Would highly recommend him. Our issue is with the lack of response from Sears itself. We tried contacting Sears for over a week regarding this issue and never received a phone call or email. We had to contact our home warranty regarding this issue and then we not only had someone dispatched by them, but then Sears decided to respond. We were not able to speak to a Human from Sears until Paul showed up. Very impressed with him. Not with Sears Home Services.

Glenda F, Chadbourn, NC

Average Rating: 4.7/5 (2941 reviews)

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