HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Person centered
June 15, 2026
Overall rating

Adam provide a great experience was knowledgeable was able to answer all my questions and really understood how to make me feel comfortable about having service repair in my home. One of the best experience I've had with service technicians.

Carla H,

Fairfield, CA
Sears Tech
June 15, 2026
Overall rating

Nathan seemed knowledgeable and was very fast in getting things checked and done. Thanks

Mercedes P,

Jacksonville, FL
Efficient
June 14, 2026
Overall rating

Fast, efficient and effective service! Thank you for your help

Alberta V,

Washington, DC
Senior Tech
June 14, 2026
Overall rating

He was very polite and professional! Answered all my questions and was on time. Repair was made in a timely manner

Theodore P,

Jacksonville, FL
Washington Residence
June 13, 2026
Overall rating

The technician was absolutely great. He worked hard and got my AC up and running again. Unfortunately, I waited four days short of a month for this repair.

David W,

Richmond, VA
Service Provided
June 11, 2026
Overall rating

Mr. Jerome H, was very knowledgeable, and very thorough in his professional skills.

Elizabeth M,

Baker, LA
Air conditioning
June 11, 2026
Overall rating

Efficient, assessed the situation, fixed it and completed the service. Thank you so much!

Darlene H,

Hilliard, OH
The Pilot Light was lite!
June 11, 2026
Overall rating

Nate came in and was able to diagnose the problem right away. He then proceeded to light the pilot light on my water heater. He also said I should probably look for the cost of a new water heater, because mine was kind of old, my words, not his. He was quick and on time. I normally call Sears for appliance repair because they come out and get the job done. Very good experience.

Fanta B,

Chicago, IL
water heater part replaced
June 11, 2026
Overall rating

Alex worked diligently and fast while replacing the part. he was friendly and professional.

Marva G,

Norfolk, VA
A/c repair
June 10, 2026
Overall rating

Great work… we're cool again! We'll see you in the fall for maintenance.

Howard G,

Titusville, FL