All HVAC Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
FURNACE REPAIR
VERY PLEASED WITH THE SERVICE AND OTIS SEEMED CONFIDENT AND EFFICIENT AND HAS A PLEASANT PERSONALITY. ENJOYING HAVING HEAT AGAIN.
Patricia S, Morgantown, IN
Great service
Bowman was very friendly, efficient and knowledgeable. He was able to assist me with my water heater (no hot water).
Gayle, Honolulu, HI
Great
Very knowledgeable and respectful. Thank you very pleasant person very pleasant ..
Diana S, Chicago, IL
Solid & Dependable
This has taken some time to figure out what was needed. Richard seemed thorough and dependable ecert step of the way
Fred H, Gulfport, MS
Great Guy, poor program
Sears has increased the price (tripled!) and reduced the service on our appliance maintenance contract. The person they sent to check our equipment was very nice and knowledgeable, but all he was allowed to do was to turn the equipment on and off. He isn't allowed to do any preventive maintenance. A new contract, at three times the prior cost, allows less service and requires co-pays. I don't know why anyone would buy it.
Ten year contract holder, The Villages, FL
repair
My issue was not complete. Need more information for completion of my product. Have called several times to Sears, no one will help me with this issue. Ignacio was great.
Delia H, Yuma, AZ
Great Customer Service
Brandon was very thorough. He made sure to explain everything he was doing as well as his findings.
Devon J, Johns Island, SC
Homeowner
Great customer service and appears to be fixed. Very pleasant and helpful.
Linda D, Macomb, MI
great
great job and farewell selling my home.
Michael M, Margate, FL
Hot water heater service
Joe was detailed and very knowledgeable. He even took time to explain basic maintenance. He is true professional.
Kevin F, Newport, MI
