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HVAC Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (4,609 reviews)
Timely and efficient!
May 12, 2025
Overall rating

Elio was assigned by my home warranty company to fix our heat pump, which was not working to turn the AC on. He came on time, worked efficiently, and fixed the problem on the first try. It's a breath of fresh air after a few experiences with incompetent or impatient techs of late.

Alexandra R, Port Tobacco, MD

Expertly Skilled
May 10, 2025
Overall rating

Corin wasted no time and replaced the defective fan motor. Our A/C was running and our home was cooling off again. Great job!

Marion T, Fredericksbrg, VA

Hot Water Heater
May 09, 2025
Overall rating

Thank you Sears for providing the great technician to review the problem with the hot water tank, submit the pictures and paperwork and for completing his visit. They were very kind and did an awesome job upon their arrival. Thank you.

Warren L, Haughton, LA

HVAC System repair
May 08, 2025
Overall rating

Solomon was very efficient, professional and experienced. He worked with us as the homeowner in getting our system to be restored despite the challenge to get Choice Home Warranty to respond to the process in a timely manner. He was punctual and kept us informed of his estimated arrival time. We would highly recommend Solomon as a reliable and responsible technician who cares to find the actual problem and then fix it. Thank you!

Sonja R, Catharpin, VA

Everything Working
May 07, 2025
Overall rating

Douglas serviced both of the house heat pumps in a short time. He informed me what he did to fix the problems. He is professional and skilled.

Gary Z, Fairview Hts, IL

Courteous. Knowledgeable. Efficient.
May 07, 2025
Overall rating

Rendel was incredibly courteous, knowledgeable, and efficient in both determining and explaining the cause of the issue with my air conditioner. He is a true gentleman, and was a pleasure to have in my home. Sears set the bar high with this technician.

Jim H, Bay Minette, AL

Air conditioner fix
May 06, 2025
Overall rating

Very good worker and explain everithing I need to learn for better function

Gloria A, San Antonio, TX

Service Excellence!!!
May 03, 2025
Overall rating

The Service that Gary provided was excellent. In an earlier visit he identified the problem and ordered the part. He returned to install and repair the unit. He did an excellent job. Gary repaired the unit in about an hour. He was courteous, professional and extremely knowledgeable.

Mike S, Brookeland, TX

Furnace out
May 03, 2025
Overall rating

Very fast, knowledgeable, courteous. Explained the problem and had it fixed in 30min

Mark M, Cincinnati, OH

Excellent service
May 03, 2025
Overall rating

He was on time and texted on way and when he arrived. He was polite knowledgeable and efficient He was respectful of our home wearing the shoe covers and taking them on and off several times to complete job. He knew what was wrong and fixed it Please keep h as our repair guy .

Deborah S, Lewes, DE

Average Rating: 4.7/5 (4609 reviews)

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