GE Cafe Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
734
Average Rating
4.7/5
Professional Service
An issue with our GE Café Dishwasher manifested itself this morning! I called Assurant mid morning. I was delighted to hear I could get service today! I was extremely delighted when Technician Andre arrived around 1:30pm, and quickly diagnosed the problem. Unfortunately, the problem is reportedly not repairable, caused by faulty design, and faulty workmanship during the production process. I am waiting anxiously to hear from Assurant regarding an acceptable solution!
Paul F,
Pompano Beach, FLGreat service and technicians.
Brian was courteous and repaired our GE Cafe electric range without issue. The part needed for the repair arrived to our house the day before and everything was completed in a timely manner. Our first repair claim through Assurant went very well. Thanks.
Juli G,
Nazareth, PAReview for Miguel
Miguel came in and was very friendly. He said he would be done in about 10 minutes. He was done in 10 minutes! He did a great job on our refrigerator.
Robert S,
Pacific Grove, CAGE Cafe frige
Excellent experience Ernesto kind. Courteous. Professional. A real person. Thank you
Lee M,
Bandera, TXGE Cafe
James did a great job, very meticulous and professional in his work
Kenneth M,
St Petersburg, FLFinally someone showed up after 7 no shows
Was relived when Jim showed up. Went right to work and did everything possible to get our refrigerator working correctly. Jim did what he was supposed to with respect and a great work ethic. That is more than the people who schedule as all they can say is I understand or I am sorry but all I can do is reschedule. And the AI Samantha; what a joke. Ask to talk to a live person and all she say is there is no one here. And she cannot give you a phone number to talk to a live person. There is got to be a.person that can make a decision to take care of one's issues, not an AI to shield management. Jim was great scheduling him to come was a nightmare in an never ending loop of AI.
William P,
Carteret, NJVery good
Very knowledgeable.He knew what he was looking for and figured it out.
Harvey C,
Parkland, FLExcellent customer service
Rodney was fantastic. He was professional, thorough and fast. He cleaned up well after himself and took all the trash with him. My husband and I work from home and he was quiet and discreet!
Althea P,
Charlotte, NCAwesome rep
Very friendly. Great communicator. He was efficient and knowledgeable. Overall wonderful experience. Thank you Eddie!
Justin R,
Spring Valley, CAPedro is Awesome - Polite, Friendly, Clear
Pedro came on Wednesday to diagnose the issue. At that time he explained the issue and ordered parts. On Friday, Pedro came back and installed the parts as explained. Pedro is professional and explains things in a way that I could understand. Pedro is polite and friendly.
Timothy H,
Carmel, IN