GE Cafe Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
713
Average Rating
4.7/5
Cafe Induction Unit Repair
Robert was very pleasant and knowledgable. The Cafe unit being totally electronic, so finding the issue was difficult. It appears that the user interface connection was loose. Robert unplugged and reinstalled it. The unit now works. It appears that the interface connector was loose, probably during factory installation or kitchen installation.
Rick B,
Charlotte, NCGreat service!
Paul did a great job trying to figure out what was going on with my dishwasher. He offered helpful tips and things to look for in the future. Five stars!
Thomas M,
Gambrills, MDCustomer service
Our technician was good and polite. The parts he ordered were installed resulting in the repair of only one of our problems. He suggested I wait 30 days to file another service request to see if our extended warranty company would authorize the correct part to fix our remaining problem. I will be following his advice. I'm not sure why the part he ordered didn't work; however I noticed he had to use the old electronics for the back of the new display. That might be the reason why our problem wasn't fixed. The new paddle switch works fine and it seems to have fixed the dispensing problem we had.
William W,
Mccleary, WAStove top repair
Nice guy and he fixed the problems with the stove top,
Bill S,
El Dorado Hills, CAGood service
👍👍 ordered the proper parts and installed. Pleasant to deal with
Anne M,
Woodmere, NYVery responsible and knowledgeable
The representative was knowledgeable; therefore, this time he was able to identify the issues and order the right parts to fix the problem.
Domingo R,
Mount Airy, MDMicrowave repair
Byron was professional & courteous. He was able to diagnose & repair our microwave quickly & easily. Thank you Byron.
Mike S,
Baton Rouge, LAMichael was great. He did a good job.
When you set an appointment and you don't show, it is not acceptable. You did it twice to me and it's seriously not acceptable you should be paying me for compensation
Kevin R,
Hebron, CTDishwasher
He was here promptly, checked to insure what the problem was and got the dishwasher working.
David C,
Kerman, CAOwner
I really appreciate his customer service focus and his attention to detail. I an to request him in the future!
Betsy W,
Angier, NC