Double Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
4.7K
Average Rating
4.8/5
Stove
In my initial request I said it was the heating element that was broken I don't understand why the part isn't carried on the vehicle it was ordered and 3 arrived at my home did I pay for 3 because I know they are less than 100 dollars and my cost for repair was almost 400. Harold proceeded to yank on my unit without removing screws that attached it to the counter I had to show him how it was attached. 2 screws were missing to attach element and again the truck had none so I had to finish the repair myself. I will never use the service again and will share my story if any one asks
Mark F,
Arlington, TXJob done right
Stove was fixed quickly this time and working well now.
Wendy Y,
Waldorf, MDExcellent customer service
Lucy was nice kind and professional. Grateful to have my stove back working again.
Olga M,
Compton, CAassistant to the main technician (Jamison H)
He assisted Jamison as needed to pull out and reinstall the wall oven unit and assisted with handling parts.
Isabel C,
Jacksonville, FLGE Oven Repair
Mark was very nice and professional. Came to my home for oven repair and had my issue fixed in a timely manor. Thanks again, Ava J
Ava J,
Wshngtn Ct Hs, OHLg stove & oven
My seven year old LG oven decided to quit two parts needed to be replaced and the total came up to over $670 dollars. I found that the labor cost were quite high when the parts were not that much. I'm considering a different range or repairing this stove on my own Mohammed communicated via email and telephone nicely. His strong Indian accent was sometimes difficult to understand but we got through it. He was very respectful and kind. Thank you Mohammed for a great job. It was nice meeting him.
Madel C,
Grass Valley, CAOven service
Technician did a good job. The oven is back on and the burner's as well.
Patricia D,
Maple Heights, OHDoesn't like home warranty plans
Within 10 seconds of confirming my appointment I advised the Technician that I have a home warranty service and he immediately said that they have trouble with them. I assured him that I understand I would have to pay the diagnostic fee. To me it was very unpleasant right from the start. I will say when the technician arrived he was professional and did seem competent. The technicians need to be trained on how home warranty companies work.
Jody U,
Christiana, TNServices call and billing
Unable to fix my oven & microwave I was billed twice for parts and service. 1st bill $1002.95 2nd bill $1002.95 I was only credited first bill . The 2nd payment was to be for diagnostic / service call $179.00, but I was charged full $1002.95 amount. I needed my refund of $823.95.
Jerry B,
Rancho Cordova, CATechnician helpful with dilemma
Frustrated with SEars home office for SEARSProtect. Had a problem with wall oven that made repair complicated because of parts not being cause to the age. Dilemma was whether to be without entire double oven for possibly months while circuit board is repaired, ask for a new oven, or muddle through with one oven working and second with not all features functioning. Problem with new oven may be quality issues. Still mulling this over. One recommendation is to stick with the old double oven and wait until other functions deteriorate.
Yvonne M,
Davis, CA