Cooktop Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

3.1K


Average Rating

4.7/5

Appliance Repair
September 28, 2023
Overall rating

I am very pleased with the service that I received on 9/27/23 by Jamshid H. All of his interactions were friendly, professional and very informative. My electric range burner was not working; he assessed and resolved the problem! I would definitely recommend to a friend!

Gail J,

Woodbridge, VA
Dennis is the best!
September 28, 2023
Overall rating

Dennis knows his trade in and out. He is the best of the best and a wonderful person!

Brenda B,

Orlando, FL
Easy Does It!
September 28, 2023
Overall rating

Got everything fixed up with oven and dishwasher. Easy as 123- ABC. Made life just a little more easier.

Andy V,

Casa Grande, AZ
Service
September 28, 2023
Overall rating

Timely Professional Efficient No further details to add for this survey.

Lisa M,

Uppr Marlboro, MD
Stovetop repair
September 28, 2023
Overall rating

Amazing job by the tech. Was here and installed the part in less then an hour

David B,

Warren, OH
Good Service Repaired cooktop
September 28, 2023
Overall rating

Thank you Jimmy for repairing my one burnt out burner on my counter cooktop!

Deborah E,

Rural Retreat, VA
Great tech horrible system..... will NEVER use again
September 28, 2023
Overall rating

The tech was great but the system rescheduled his follow-up visit with no messages or warnings for a week later then the original appointment. No way to contact a human being or do anything about this. Not even a way to get an explanation as to why I was rescheduled. I cancelled the ticket through my provider choice and the automated system STILL rescheduled the ticket. When he showed up I handed brad the parts and sent him on his way as the ticket had already been re-assigned to another vendor. After that I received an additional 12 emails from sears. There is no way to talk to a human being when things go wrong and not even a way to really leave feedback. This service is horrible and I will never use it again, I am having choice blacklist this company for future services to my property. This is really unfortunate as brad was actually an above average tech

Jeff G,

White, GA
Great Guy
September 27, 2023
Overall rating

The tech was personable, professional and fast. He actually had the part to repair the oven. You just cannot go wrong with Sears!

Dinah L,

Morgantown, KY
Repair
September 27, 2023
Overall rating

Thank you A&E for completing our repair in such a timely manor!

BryndaInReno,

Reno, NV
Professional Tech
September 27, 2023
Overall rating

Well mannered young man. I like the fact that Thomas always show up early.

Willie C,

Port Arthur, TX