Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
7.6k
Average Rating
4.9/5
Patricia S
Spring Hill, FL, August 2024Explained what parts I needed and replaced. Had all parts he needed for this job. Pleasant and answered any questions.
Faye J
Houston, TX, August 2024Broderick was very knowledgeable and courteous,I'm very pleased with his work
Lawrence W
W Bloomfield, MI, August 2024He was prompt, pleasant and friendly. However I feel he didn't try hard enough to pull out my refrigerator so all he did was check the temperatures. I think he needed to pull it out so he could clean the coils as other service people did. It's a lot of money for a contract to only check the temperatures. He did check the cost to renew my policy which I don't think I will do as it's expensive and I don't think I got my moneys worth.
Phyllis D
Vallejo, CA, August 2024On time, very informative and very detailed in what needed to be done.
Judy H
Bedford, VA, August 2024Did a good job. He was polite and worked on cleaning and defrosting the frig. I was surprised that the service charge was included. It was pricey for the service. Just be aware of this.
Frederick D
Uniondale, NY, August 2024Courteous and knowledge on time would certainly recommend him to my neighbors
Ibrahima F
Silver Spring, MD, August 2024Good and quick service. He lost me know when he was on his way.
Otha Washington Jr
Ft Washington, MD, August 2024He was thorough, very efficient & pleasant. He earned 5 rating.
Stanley R
Frederick, MD, August 2024Serviced both the upright freezer and the refrigerator. Good job. A lot of dust to clean up though.
Teresa M
Saginaw, TX, August 2024Daniel was very polite & informing even with me not being a happy customer with the scheduling of 8am to 12 time frame, it was almost 6pm. The scheduling department needs to do a better job. I had labs to go have done this afternoon but couldn't leave, my health is very important to me. Last time the senior tech said well everything in the dryer has been replaced, so just wait for it to break .....WHAT!! The dryer has been checked by 5 or 6 technicians and since the parts were replaced it worse then when it was brand new. Today was just a maintenance call & Daniel was putting in a service call for the dryer.