Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
7.6k
Average Rating
4.9/5
William D
La Porte, IN, October 2024Personable, efficient Phoned ahead to give arrival info for time of visit. Quick service and on time
Ronald M
Chambersburg, PA, October 2024He did NOT clean the lint from the dryer but pushed it through to the outside. This allowed the breeze to blow it away
Lucy I
El Monte, CA, October 2024THis one did a great job, but if you reveiw your email the driver saturday took a picture of my daughter but still said no one was home. very unprofessional.
Sharon J
Newport News, VA, October 2024Mr.Anthony provided our washer and dryer with Quality timely Service. He also had everything that he needed including (Face Mask) which I would Highly recommend for all Technicians. Thanks Mr.Anthony!!!
Ron M
Pataskala, OH, October 2024The tech. was very friendly and courteous... however, he wasn't aware that I have a membership plan. He should have read the notes from the Spring visit before arriving. Had he done that he would have read that the tech who checked my AC on 5/22/24 wanted the AC rechecked in the fall due to a possible refrigerant leak. I had forgotten this and expected the tech who came on 10/28/24 would have read the previous notes and arrived knowing exactly what the situation was....he did not. Now I don't know if the leak is still ongoing and if I will have to pay for a tech to come back and recheck it. The AC is still working fine and probably will survive until next summer. I would feel bad to ding the tech guy from yesterday since I don't know if it's a company policy to read notes from a previous visit....if it's not a company policy it should be. I will rate the tech guy a 4... but he should have been aware of what hewas walking into.
Tammy L
Spring Hill, FL, October 2024Was on time and through. Very knowledgeable
Daniel V
Oxnard, CA, October 2024Friendly knowledgeable, fast, explained everything and was earlier than expected
Diana M
Chesapeake, VA, October 2024Very good technician very helpful. Thank you.
Lajuan H
Washington, DC, October 2024Aaron was very courteous, professional and informative. I rate his customer service skills with a 5 being the highest (5). Kudos Aaron! Keep up the good work!
Karen C
Fairfax, VA, October 2024My only concern / complaint was that there was no call to indicate that Habibullah was on his way. I work from home, so I wasn't prepared when he arrived and was on a work call. Otherwise, he was very nice and seemed to both machines cleaned.