13040 W Lisbon Rd #300 Reviews
Showing most recent reviews from verified customers of Sears Home Services
very positive
TONYA LEE, A, BELOIT, WI
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on January 23, 2022
Fellows came in and got the job done. It was a new door put on my garage.
GARY, C, Elmwood Park, WI
Customer service response - Gary, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 26, 2021
It took longer than expected
MAX, A, Baraboo, WI
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on May 08, 2022
They were good but they didn't clean up I REPEAT THEY DIDN'T CLEAN UP AFTER INSTALL. I KNOW THAT IS PART OF THERE JOB.
LISA, M, Milwaukee, WI
Customer service response - Dear Lisa, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on April 03, 2022
They lied about the thermostat The contractors did a sloppy job and had to clean up after them.
MIKE, H, ELKHORN, WI
Customer service response - Dear Mike, , thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on March 27, 2022
The team wasnot professional They were kidsThey didn't speak English.They had to come out twice due to the caulkngandruining our new windows.
KEITH, W, Racine, WI
Customer service response - Keith, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on October 03, 2021
Inaccurate information at consult delays in install poor communication
ALEX, W, FORT ATKINSON, WI
Customer service response - Dear Alex, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 26, 2021
At first my wife and I thought it was going well but after we got into the process it took a terrible turn and the communication was really bad.
JEFFERY, H, NEW BERLIN, WI
Customer service response - Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. We apologize for the inconvenience of having to wait between appointments. We take all reviews as feedback on how we can improve our service. If you would like us to look into your situation further, please email us at [email protected]. Please reference this review, thank you.
Sears Home Services on September 18, 2022
Siding job not completed. Some work not done. Some work poorly done. Debris left on site poor job site clean up. Asking that project manager contact.
GREG, P, Milwaukee, WI
Customer service response - Dear Greg, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on April 17, 2022
