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301 Southcenter Mall Reviews
Read reviews from customers who used our services at 301 Southcenter Mall
Total reviews
437
Average Rating
4.3/5
The gentleman was polite, efficient and quick. Overall a great experience.
Brian E,
Customer service response - Thank you for your feedback, Brian! We're glad to hear the gentleman was polite, efficient, and quick, making for a great experience.
Sears Home Services on 1776979130037
Charles came on time. He evaluated the problem from my description as well as examination of my refrigerator. he took the time to explain what the problem was, and how the parts of the refrigerator functioned. It was the thermostat that was malfunctioning. He ordered the replacement harness. A few days later he returned and installed the new harness and i have my refrigerator functioning again ! Thank you Charles!
Judith S,
Customer service response - Thank you for your feedback, Judith! We're glad to hear Charles was thorough in evaluating and explaining the issue, and that your refrigerator is functioning again.
Sears Home Services on 1776619279181
Service were great.
Ron T,
Customer service response - Thank you for your feedback, Ron! We're glad to hear you received great service.
Sears Home Services on 1776469992201
Bob was kind, upfront, honest and genuine. Even though there was not a fix, we appreciated his knowledge and courtesy.
Jessica,
Customer service response - Thank you for your feedback, Jessica! We're glad to hear Bob was kind, honest, and genuine, and that you appreciated his knowledge and courtesy.
Sears Home Services on 1775919333121
The technician, Bob, kept me informed as to his arrival time, and also clearly explained my options for either fixing the dryer or getting a new one. He offered a temporary fix, which helps give me time to shop for a replacement. Cordial and knowledgeable.
Roberta L,
Customer service response - Thank you for your feedback, Roberta! We're glad to hear Bob was informative, cordial, and knowledgeable, and that he provided a temporary fix for your dryer.
Sears Home Services on 1775405791511
Amazing service by the technician. I was surprised that no one told him what needed to be done. However, the technician did a great job!
Karla M,
Customer service response - Thank you for your 5-star review, Karla! We're happy to hear that the technician provided amazing service and did a great job.
Sears Home Services on 1774490936225
David was exceptional. He was courteous and respectful ensuring that there was no damage to our home or property. The repair was completed in a reasonable time even after the first post-repair test failed. David quickly spotted the problem (a wire had come off) and fixed it without further delay. It was lucky having another technician with David since it was much easier to get the microwave oven in and out of the cabinet with two people. I would be happy to recommend David for future repairs, but customers don't really get a choice. I can and do recommend Sears Appliance Service for any appliance repairs needed.
Bill S,
Customer service response - Thank you for your 5-star review, Bill! We're happy to hear that David was exceptional, courteous, and efficient with the repair.
Sears Home Services on 1773796065641
David was great and was quick
Los R,
Customer service response - Thank you for your 5-star review! We're happy to hear that David was great and quick with the service.
Sears Home Services on 1773188216780
Fred R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1772584827618
A H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1768354268234
