Appointment Lookup
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301 Southcenter Mall Reviews
Read reviews from customers who used our services at 301 Southcenter Mall
Total reviews
471
Average Rating
4.3/5
David is polite and professional. He is knowledgeable as well. I felt comfortable getting my washer repaired by him.
Kathryn S,
Customer service response - Thank you for your feedback, Kathryn! We're glad to hear David was polite, professional, and knowledgeable, making you feel comfortable with your washer repair.
Sears Home Services on 1790561179629
The repairman Brandon arrived on time, knew his stuff, explained what the repair entitled, and fixed my washer issue promptly. He was such a professional and trustworthy that I asked him to clean the dryer while he was there for an additional charge. I wish all experiences with repair folks was like this!!
Geoffrey F,
Customer service response - Thank you for your feedback, Geoffrey! We're glad to hear Brandon was professional, knowledgeable, and trustworthy in handling your repairs.
Sears Home Services on 1790561521749
Venus R,
Customer service response - Thank you for the amazing 5-star review, Venus! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790012673260
Communicates week! Alex understood my complaint and seemed like he knew what he was doing😀
cindy H,
Customer service response - Thank you for your feedback, Cindy! We're glad to hear Alex communicated well and understood your complaint.
Sears Home Services on 1789683787667
Nancy S,
Customer service response - We appreciate the 5-star rating, Nancy! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1789603394030
Liz N,
Customer service response - Thank you for the amazing 5-star review, Liz! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789509108009
David arrived early and fixed our ancient washing machine within 30 minutes. Spectacular!
Kiki M,
Customer service response - Thank you for your feedback, Kiki! We're glad to hear David arrived early and efficiently fixed your washing machine.
Sears Home Services on 1788977373490
Brandon was very professional and courteous.
2000Rdogg,
Customer service response - Thank you for your feedback! We're glad to hear Brandon was professional and courteous.
Sears Home Services on 1788140757597
Marc C,
Customer service response - Thank you for the amazing 5-star review, Marc! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788030090795
Jennifer C,
Customer service response - Thank you for the amazing 5-star review, Jennifer! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787865354064
Efficient and through
evelyn F,
Customer service response - Thank you for your feedback, Evelyn! We're glad to hear the service was efficient and thorough.
Sears Home Services on 1787777862894
Derek A,
Customer service response - Thank you for the amazing 5-star review, Derek! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787350724679
Fast and complete service from a knowledgeable technician!
JoAnn A,
Customer service response - Thank you for your feedback, JoAnn! We're glad to hear you received fast and complete service from a knowledgeable technician.
Sears Home Services on 1787177090232
roland U,
Customer service response - Thank you for the amazing 5-star review, Roland! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786567527677
Tech was knowledgeable and friendly, arrived when he said he would and fixed the problem. Can't get better than that!
Glenda A,
Customer service response - Thank you for your feedback, Glenda! We're glad to hear the tech was knowledgeable, friendly, and punctual in fixing the problem.
Sears Home Services on 1786145803657
Dallas our Sears service technician was not only very good, he was also excellent in imparting his knowledge and expertise on the mechanics of our washer, dryer, and range; ie how everything was put together, and how and what can cause serious problems and damage if not addressed in timely fashion, and how it needs to be done by professionals, or how we can do it ourselves if we choose (dryer vent cleaning). I truly appreciated that he had enough time to clean our dryer lint build up as well. We are very pleased and assured knowing that his work made our appliance good for another year. Kudos to Dallas for his very skilled workmanship!
Eloisa C,
Customer service response - Thank you for your feedback, Eloisa! We're glad to hear Dallas was excellent in sharing his knowledge and expertise, and that his skilled workmanship left you pleased and assured.
Sears Home Services on 1785904823479
David was outstanding, thank you for the great service
TimD,
Customer service response - Thank you for your feedback, Tim! We're glad to hear David provided outstanding service.
Sears Home Services on 1785878235237
Robert from Sears Appliance Repair was very thorough and helpful. I appreciated his practical advice and knowledge.
Alena,
Customer service response - Thank you for your feedback, Alena! We're glad to hear Robert was thorough, helpful, and provided practical advice.
Sears Home Services on 1785783661306
Thorough, listened very well, explained problems, and was very courteous and knowledgeable.
P Z,
Customer service response - Thank you for your feedback! We're glad to hear you found the service thorough, courteous, and knowledgeable.
Sears Home Services on 1784765307034
The technician was very personable and professional. He knows his stuff, and very easy to talk too.
Enjoy L,
Customer service response - Thank you for your feedback! We're glad to hear you found the technician personable, professional, and knowledgeable.
Sears Home Services on 1784761265855
Quick and easy. Technichian was friendly and knowledgeable. Diagnosed the problem very quickly and returned in two business days to replace the part.
Jill K,
Customer service response - Thank you for your feedback, Jill! We're glad to hear the technician was friendly, knowledgeable, and efficient in diagnosing and resolving the issue.
Sears Home Services on 1784683469187
Very professional and knowledgeable
Ellen P,
Customer service response - Thank you for your feedback, Ellen! We're glad to hear you found the service professional and knowledgeable.
Sears Home Services on 1784581717566
Professional, friendly.
Edwina C,
Customer service response - Thank you for your feedback, Edwina! We're glad to hear you found the service professional and friendly.
Sears Home Services on 1784223712386
Alex came in and got to work and explained everything very clearly and completed the repairs without any issues. He was very respectful and was very knowledgeable—I was impressed.
Robert R,
Customer service response - Thank you for your feedback, Robert! We're glad to hear Alex was respectful, knowledgeable, and completed the repairs without any issues.
Sears Home Services on 1784150045421
Knoweagable.friendly and works fast with efficiency. I would absolutely hire again.
Wendy S,
Customer service response - Thank you for your feedback, Wendy! We're glad to hear you found the service knowledgeable, friendly, and efficient, and we appreciate your willingness to hire us again.
Sears Home Services on 1783990216683
