301 Southcenter Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (371 reviews)

Vincent S

June 26, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on June 25, 2025

Kathy M

June 24, 2025

Tech took care of maintenance and was very nice.

Source: Google

Customer service response - Thank you for your 5-star review, Kathy! We're happy to hear that our tech took care of the maintenance and was very nice.

Sears Home Services on June 23, 2025

sweet S

June 19, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on June 19, 2025

jana W

June 18, 2025

The technician was great. It took 5 cancellations to get him here. My refrigerator was down for a whole month

Source: Google

Customer service response - Thank you for your 5-star review, Jana! We're happy to hear the technician was great, but we're sorry about the multiple cancellations and the delay in service.

Sears Home Services on June 17, 2025

John M

June 15, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 15, 2025

Anne T

June 03, 2025

David happened to have the right part and was able to fix our 25 year old washing machine without a second visit!

Source: Google

Customer service response - Thank you for your 5-star review, Anne! We're happy to hear that David was able to fix your 25-year-old washing machine in one visit.

Sears Home Services on June 03, 2025

Laura Z

June 02, 2025

Tech was on time and very helpful and efficient. Sadly my machine wasn’t repairable.

Source: Google

Customer service response - Thank you for your 5-star review, Laura! We're happy to hear that our tech was on time and helpful, even though your machine wasn't repairable.

Sears Home Services on June 02, 2025

FranklinL L

May 26, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 26, 2025

Maria B

May 26, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 26, 2025

Walter L

May 27, 2025

Very efficient in diagnosing the issue and getting part promptly sent. Efficient with time it took to install new part and fix dryer issue

Source: Google

Customer service response - Thank you for your 5-star review, Walter! We're happy to hear that our team was efficient in diagnosing the issue and promptly fixing your dryer.

Sears Home Services on May 26, 2025

Average Rating: 4.2/5 (371 reviews)
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