301 Southcenter Mall Reviews

Read reviews from customers who used our services at 301 Southcenter Mall


Total reviews

435


Average Rating

4.2/5

March 30, 2025
Overall rating

The ecperience was great and fixed my washer

Julie W,

Customer service response - Thank you for your 5-star review, Julie! We're happy to hear that your experience was great and your washer is fixed.

Sears Home Services on 1743383875491

March 24, 2025
Overall rating

He was very knowledgeable of the equipment

Tony J,

Customer service response - Thank you for your 5-star review, Tony! We're happy to hear that our technician was knowledgeable about the equipment.

Sears Home Services on 1742868431066

March 23, 2025
Overall rating

My technician, Brian, was very efficient. I could tell he was very skilled. He immediately adjusted to the status of my needs - it was a repair, not just an estimate - and he was very careful not to damage my home as he pulled the stove out to install the part. I would recommend your services.

Claire F,

Customer service response - Thank you for your 5-star review, Claire! We're happy to hear that Brian was efficient, skilled, and careful during the repair.

Sears Home Services on 1742733766178

March 21, 2025
Overall rating

Polite and quickly diagnosed problem returned when parts were available.

Pat S,

Customer service response - Thank you for your 5-star review, Pat! We're happy to hear that our technician was polite and quickly diagnosed the problem.

Sears Home Services on 1742517685371

March 19, 2025
Overall rating

Larry G,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1742345918738

March 16, 2025
Overall rating

Sears Home Services and the Service Technician provided exceptionally awesome service I repairing our Whirlpool Clothing Drying machine! The Service technician, i.e. Brian was very efficient in determining the issue with our machine; ordering the repair part; and subsequently repairing our Dryer!

R K,

Customer service response - Thank you for your 5-star review, R Kerby! We're happy to hear that Brian provided efficient and exceptional service in repairing your Whirlpool dryer.

Sears Home Services on 1742180391024

March 12, 2025
Overall rating

Elly H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1741739110826

February 19, 2025
Overall rating

Very knowledgable technician. Great job. I have had over 20 years of experience with Sears repair. However, this is the last year I will be using Sears because of your horrible scheduling system. I am currently being harassed by your AI and it has incorrect information.

Ingrid J,

Customer service response - Thank you for your 5-star review, Ingrid! We're glad to hear the technician was knowledgeable and did a great job. We apologize for the inconvenience with the scheduling system and appreciate your feedback.

Sears Home Services on 1739949526942

January 27, 2025
Overall rating

Ritesh was great, explained the issue and the fix well. Work done efficiently and effectively.

Nathan S,

Customer service response - Thank you for your 5-star review, Nathan! We're happy to hear that Ritesh provided great service, explaining the issue and fix efficiently and effectively.

Sears Home Services on 1738039125106

January 24, 2025
Overall rating

Mark G,

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1737678679173

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