301 Southcenter Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ingrid J
Very knowledgable technician. Great job. I have had over 20 years of experience with Sears repair. However, this is the last year I will be using Sears because of your horrible scheduling system. I am currently being harassed by your AI and it has incorrect information.
Customer service response - Thank you for your 5-star review, Ingrid! We're glad to hear the technician was knowledgeable and did a great job. We apologize for the inconvenience with the scheduling system and appreciate your feedback.
Sears Home Services on February 19, 2025
Nathan S
Ritesh was great, explained the issue and the fix well. Work done efficiently and effectively.
Customer service response - Thank you for your 5-star review, Nathan! We're happy to hear that Ritesh provided great service, explaining the issue and fix efficiently and effectively.
Sears Home Services on January 27, 2025
Mark G
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 23, 2025
Cindy Z
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 21, 2025
Barbara A
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 16, 2025
Mike B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 13, 2025
Denise H
Curtis was very professional and did a great job.
Customer service response - Thank you for your 5-star review, Denise! We're pleased to hear that Curtis provided professional service and did a great job.
Sears Home Services on January 12, 2025
Cathy A
Great job in explaining what was wrong with my appliance, repairing, and ensuring I knew how to better maintain it in the future.
Customer service response - Thank you for your 5-star review, Cathy! We're happy to hear that our technician did a great job explaining, repairing, and providing maintenance tips for your appliance.
Sears Home Services on January 05, 2025
No-h T
Robert was very nice and knowledgeable, told me everything he was doing along the way and gave some great advice. Absolutely fantastic service!
Customer service response - Thank you for your 5-star review! We're happy to hear that Robert provided nice, knowledgeable, and fantastic service with helpful advice.
Sears Home Services on December 19, 2024
Kate M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 19, 2024
