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301 Southcenter Mall Reviews
Read reviews from customers who used our services at 301 Southcenter Mall
Total reviews
435
Average Rating
4.2/5
Dan W,
Customer service response - A big thank you, Dan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719923025192
Excellent service. Tech was efficient and and personable. personable
ralph F,
Customer service response - Thank you for the great review! We're thrilled to hear you found our service and technician efficient and personable.
Sears Home Services on 1719793200154
Tech man was polite and nice. He explained and showed me what he was going to do before he told me the cost of the repair work.
Connie C,
Customer service response - Thank you for your positive feedback; it's great to hear that our technician's approach to transparency and politeness was appreciated. We're always here to ensure you're well-informed and satisfied with our services.
Sears Home Services on 1719793297748
Found out most repair services won't service microwaves (relatively low cost to just buy a new one). Since ours was integrated with our wall oven, we wanted it fixed. Our technician (Amarpreet... I believe was his name) was awesome... could not have been a better experience all around!
Chad B,
Customer service response - Thankry much for highlighting Amarpreet's excellent service and for choosing us to repair your integrated microwave. We're thrilled to hear your experience was positive all around!
Sears Home Services on 1719793725034
Amar (sp?) was very helpful, respectful, and competent. I’m glad he came over to fix my fridge.
Rick B,
Customer service response - We're thrilled to hear that Amar provided helpful and respectful service for your fridge repair. Thank We're thrilled to hear that Amar provided helpful and respectful service for your fridge repair. Thank you for your kind words!you for your kind words!
Sears Home Services on 1719549337269
Mary R,
Customer service response - A big thank you, Mary, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719550467483
Our technician was friendly and courteous. He knew what was wrong and fixed the problem.
K,
Customer service response - Thank you for sharing your positive experience with our technician. We're glad your problem was resolved efficiently!
Sears Home Services on 1719475338085
Technican very knowledgeable about the repair and replacement of my ice maker. Very friendly and on time.
Michael P,
Customer service response - Thank you for highlighting our technician's expertise and punctuality! We're delighted you had a friendly and efficient experience.
Sears Home Services on 1719475628045
Sears appliance repair technician was outstanding and went above and beyond to complete our repair. Sears automated contact system is atrocious however.
Raymond S,
Customer service response - Thank you for highlighting the excellent service provided by our technician and for your feedback on our automated system; we're always looking to improve.
Sears Home Services on 1719195637907
Martinez, kept me up to date when he would be coming to my place. Friendly and did a great job.
Gary H,
Customer service response - Thank you for the positive review! We're thrilled to hear Martinez provided excellent service and kept you informed throughout the process.
Sears Home Services on 1718967016523
