301 Southcenter Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Chad B
Found out most repair services won't service microwaves (relatively low cost to just buy a new one). Since ours was integrated with our wall oven, we wanted it fixed. Our technician (Amarpreet... I believe was his name) was awesome... could not have been a better experience all around!
Customer service response - Thankry much for highlighting Amarpreet's excellent service and for choosing us to repair your integrated microwave. We're thrilled to hear your experience was positive all around!
Sears Home Services on June 30, 2024
Rick B
Amar (sp?) was very helpful, respectful, and competent. I’m glad he came over to fix my fridge.
Customer service response - We're thrilled to hear that Amar provided helpful and respectful service for your fridge repair. Thank We're thrilled to hear that Amar provided helpful and respectful service for your fridge repair. Thank you for your kind words!you for your kind words!
Sears Home Services on June 27, 2024
Mary R
Customer service response - A big thank you, Mary, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 27, 2024
K
Our technician was friendly and courteous. He knew what was wrong and fixed the problem.
Customer service response - Thank you for sharing your positive experience with our technician. We're glad your problem was resolved efficiently!
Sears Home Services on June 27, 2024
Michael P
Technican very knowledgeable about the repair and replacement of my ice maker. Very friendly and on time.
Customer service response - Thank you for highlighting our technician's expertise and punctuality! We're delighted you had a friendly and efficient experience.
Sears Home Services on June 27, 2024
Raymond S
Sears appliance repair technician was outstanding and went above and beyond to complete our repair. Sears automated contact system is atrocious however.
Customer service response - Thank you for highlighting the excellent service provided by our technician and for your feedback on our automated system; we're always looking to improve.
Sears Home Services on June 23, 2024
Gary H
Martinez, kept me up to date when he would be coming to my place. Friendly and did a great job.
Customer service response - Thank you for the positive review! We're thrilled to hear Martinez provided excellent service and kept you informed throughout the process.
Sears Home Services on June 21, 2024
Connie W
Was very knowledgeable
Customer service response - Thank you for acknowledging our expertise. We're glad to have been of service!
Sears Home Services on June 21, 2024
Linda B
Checked everything, answered questions, worked hard, very impressed.
Customer service response - Thank you for recognizing our hard work and dedication. We're thrilled to have been able to assist you so effectively.
Sears Home Services on June 20, 2024
Danielle G
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 20, 2024
