301 Southcenter Mall Reviews

Read reviews from customers who used our services at 301 Southcenter Mall


Total reviews

459


Average Rating

4.3/5

July 20, 2026
Overall rating

Very professional and knowledgeable

Ellen P,

Customer service response - Thank you for your feedback, Ellen! We're glad to hear you found the service professional and knowledgeable.

Sears Home Services on 1784581717566

July 16, 2026
Overall rating

Professional, friendly.

Edwina C,

Customer service response - Thank you for your feedback, Edwina! We're glad to hear you found the service professional and friendly.

Sears Home Services on 1784223712386

July 15, 2026
Overall rating

Alex came in and got to work and explained everything very clearly and completed the repairs without any issues. He was very respectful and was very knowledgeable—I was impressed.

Robert R,

Customer service response - Thank you for your feedback, Robert! We're glad to hear Alex was respectful, knowledgeable, and completed the repairs without any issues.

Sears Home Services on 1784150045421

July 14, 2026
Overall rating

Knoweagable.friendly and works fast with efficiency. I would absolutely hire again.

Wendy S,

Customer service response - Thank you for your feedback, Wendy! We're glad to hear you found the service knowledgeable, friendly, and efficient, and we appreciate your willingness to hire us again.

Sears Home Services on 1783990216683

July 11, 2026
Overall rating

Dallas was punctual and took time to explain my questions. Problem solved!

Steve K,

Customer service response - Thank you for your feedback, Steve! We're glad to hear Dallas was punctual and took the time to explain everything, solving the problem.

Sears Home Services on 1783731045092

July 08, 2026
Overall rating

Really prompt same day service. Great technician.

Richard R,

Customer service response - Thank you for your feedback, Richard! We're glad to hear you received prompt same-day service and had a great technician.

Sears Home Services on 1783515082881

July 03, 2026
Overall rating

Carol E,

Customer service response - Thank you for the amazing 5-star review, Carol! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783120859591

June 30, 2026
Overall rating

Robert W,

Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782860751553

June 26, 2026
Overall rating

The tech, Dallas, was awesome! The AI technology and utter lack of customer service by SHS was atttrocious.

Shannon K,

Customer service response - Thank you for your feedback, Shannon! We're glad to hear Dallas was awesome, and we apologize for any issues you experienced with SHS.

Sears Home Services on 1782523227827

June 22, 2026
Overall rating

Fartun A,

Customer service response - Thank you for the amazing 5-star review, Fartun! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782186265317

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