301 Southcenter Mall Reviews

Read reviews from customers who used our services at 301 Southcenter Mall


Total reviews

435


Average Rating

4.2/5

May 21, 2025
Overall rating

Very professional and knew what he was doing thank you.

Casmir K,

Customer service response - Thank you for your 5-star review, Casmir! We're happy to hear that our technician was professional and knowledgeable.

Sears Home Services on 1747787694804

May 21, 2025
Overall rating

Great service!!!!

Robert D,

Customer service response - Thank you for your 5-star review, Robert! We're happy to hear that you received great service.

Sears Home Services on 1747787939239

May 20, 2025
Overall rating

Bob from Sears is a superior, skilled technician who not only has deep knowledge and experience but a genuine, trustworthy manner in explaining to me the nuances of the repair that needs to be done. He genuinely cares about his customers and helps problem solve appliance malfunctions in a timely manner.

Debbe H,

Customer service response - Thank you for your 5-star review, Debbe! We're happy to hear that Bob's deep knowledge, trustworthy manner, and genuine care made your repair experience positive.

Sears Home Services on 1747700451947

May 19, 2025
Overall rating

Great experience. Tech was great

Stephen B,

Customer service response - Thank you for your 5-star review, Stephen! We're happy to hear that you had a great experience with our technician.

Sears Home Services on 1747613181763

May 19, 2025
Overall rating

David was professional, friendly, and helpful in explaining what was wrong with the frozen door. He was great!

Pam W,

Customer service response - Thank you for your 5-star review, Pam! We're happy to hear that David was professional, friendly, and helpful in explaining the issue with the frozen door.

Sears Home Services on 1747613173237

May 19, 2025
Overall rating

I would give the tech.a 5 but whoever determines labor cost I would say this was outrageously high. This man was here less than a hour and you charged me $330 for labor. I have been a loyal customer to Sears since 1985 and understand inflation and the cost of things going up but this was ridiculous. I hope I don't have any other needs and will not refer any one to you. A senior citizen discount would be nice. American greed is horrible.

Betty W,

Customer service response - Thank you for your feedback, Betty. We're happy to hear you were pleased with the technician's work, but we're sorry to hear about your concerns regarding the labor cost. Please contact us directly to discuss this further.

Sears Home Services on 1747613171132

May 15, 2025
Overall rating

Quick scheduling, thorough communication, great info and service!

Terry E,

Customer service response - Thank you for your 5-star review, Terry! We're happy to hear that you appreciated our quick scheduling, thorough communication, and great service.

Sears Home Services on 1747270506944

May 11, 2025
Overall rating

He’s amazing with the knowledge.

Lillian C,

Customer service response - Thank you for your 5-star review, Lillian! We're happy to hear that our technician's knowledge impressed you.

Sears Home Services on 1747025848665

May 06, 2025
Overall rating

You done so well sir, I do really appreciate it for your hard work. Keep up the good work 🤝

Francois M,

Customer service response - Thank you for your 5-star review, Francois! We're happy to hear that you appreciate our hard work.

Sears Home Services on 1746492377128

May 04, 2025
Overall rating

Lawrence B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1746400309756

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