301 Southcenter Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pam W
David was professional, friendly, and helpful in explaining what was wrong with the frozen door. He was great!
Customer service response - Thank you for your 5-star review, Pam! We're happy to hear that David was professional, friendly, and helpful in explaining the issue with the frozen door.
Sears Home Services on May 18, 2025
Betty W
I would give the tech.a 5 but whoever determines labor cost I would say this was outrageously high. This man was here less than a hour and you charged me $330 for labor. I have been a loyal customer to Sears since 1985 and understand inflation and the cost of things going up but this was ridiculous. I hope I don't have any other needs and will not refer any one to you. A senior citizen discount would be nice. American greed is horrible.
Customer service response - Thank you for your feedback, Betty. We're happy to hear you were pleased with the technician's work, but we're sorry to hear about your concerns regarding the labor cost. Please contact us directly to discuss this further.
Sears Home Services on May 18, 2025
Terry E
Quick scheduling, thorough communication, great info and service!
Customer service response - Thank you for your 5-star review, Terry! We're happy to hear that you appreciated our quick scheduling, thorough communication, and great service.
Sears Home Services on May 14, 2025
Lillian C
He’s amazing with the knowledge.
Customer service response - Thank you for your 5-star review, Lillian! We're happy to hear that our technician's knowledge impressed you.
Sears Home Services on May 11, 2025
Francois M
You done so well sir, I do really appreciate it for your hard work. Keep up the good work 🤝
Customer service response - Thank you for your 5-star review, Francois! We're happy to hear that you appreciate our hard work.
Sears Home Services on May 05, 2025
Lawrence B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 04, 2025
constance S
Dishwasher maintenance and repair
Customer service response - Thank you for your 5-star review, Constance! We're happy to hear that you were satisfied with our dishwasher maintenance and repair service.
Sears Home Services on May 04, 2025
Silvia V
Charles gave me a call, came on time and was very helpful. He explained everything with detail in a calm manner and made sure I understood.
Customer service response - Thank you for your 5-star review, Silvia! We're happy to hear that Charles was punctual, helpful, and explained everything clearly.
Sears Home Services on May 04, 2025
chuck H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 01, 2025
Ray S
Our technician did a great job fixing our washer. He was courteous and professional (and liked our dog).
Customer service response - Thank you for your 5-star review, Ray! We're happy to hear that our technician did a great job, was courteous, professional, and enjoyed meeting your dog.
Sears Home Services on April 27, 2025
