301 Southcenter Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Patricia J
Very knowledgeable and experienced. fixed my appliance very quickly, and I am very appreciative!
Customer service response - Thank you for your 5-star review, Patricia! We're happy to hear that our technician was knowledgeable and quickly fixed your appliance.
Sears Home Services on April 03, 2025
Sam M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 01, 2025
Julie W
The ecperience was great and fixed my washer
Customer service response - Thank you for your 5-star review, Julie! We're happy to hear that your experience was great and your washer is fixed.
Sears Home Services on March 30, 2025
Tony J
He was very knowledgeable of the equipment
Customer service response - Thank you for your 5-star review, Tony! We're happy to hear that our technician was knowledgeable about the equipment.
Sears Home Services on March 24, 2025
Claire F
My technician, Brian, was very efficient. I could tell he was very skilled. He immediately adjusted to the status of my needs - it was a repair, not just an estimate - and he was very careful not to damage my home as he pulled the stove out to install the part. I would recommend your services.
Customer service response - Thank you for your 5-star review, Claire! We're happy to hear that Brian was efficient, skilled, and careful during the repair.
Sears Home Services on March 23, 2025
Pat S
Polite and quickly diagnosed problem returned when parts were available.
Customer service response - Thank you for your 5-star review, Pat! We're happy to hear that our technician was polite and quickly diagnosed the problem.
Sears Home Services on March 20, 2025
Larry G
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 18, 2025
R K
Sears Home Services and the Service Technician provided exceptionally awesome service I repairing our Whirlpool Clothing Drying machine! The Service technician, i.e. Brian was very efficient in determining the issue with our machine; ordering the repair part; and subsequently repairing our Dryer!
Customer service response - Thank you for your 5-star review, R Kerby! We're happy to hear that Brian provided efficient and exceptional service in repairing your Whirlpool dryer.
Sears Home Services on March 16, 2025
Elly H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 11, 2025
Ingrid J
Very knowledgable technician. Great job. I have had over 20 years of experience with Sears repair. However, this is the last year I will be using Sears because of your horrible scheduling system. I am currently being harassed by your AI and it has incorrect information.
Customer service response - Thank you for your 5-star review, Ingrid! We're glad to hear the technician was knowledgeable and did a great job. We apologize for the inconvenience with the scheduling system and appreciate your feedback.
Sears Home Services on February 19, 2025
