301 Southcenter Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (359 reviews)

Anne T

June 03, 2025

David happened to have the right part and was able to fix our 25 year old washing machine without a second visit!

Source: Google

Customer service response - Thank you for your 5-star review, Anne! We're happy to hear that David was able to fix your 25-year-old washing machine in one visit.

Sears Home Services on June 03, 2025

Laura Z

June 02, 2025

Tech was on time and very helpful and efficient. Sadly my machine wasn’t repairable.

Source: Google

Customer service response - Thank you for your 5-star review, Laura! We're happy to hear that our tech was on time and helpful, even though your machine wasn't repairable.

Sears Home Services on June 02, 2025

FranklinL L

May 26, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 26, 2025

Maria B

May 26, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 26, 2025

Walter L

May 27, 2025

Very efficient in diagnosing the issue and getting part promptly sent. Efficient with time it took to install new part and fix dryer issue

Source: Google

Customer service response - Thank you for your 5-star review, Walter! We're happy to hear that our team was efficient in diagnosing the issue and promptly fixing your dryer.

Sears Home Services on May 26, 2025

Kim G

May 21, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on May 21, 2025

Casmir K

May 21, 2025

Very professional and knew what he was doing thank you.

Source: Google

Customer service response - Thank you for your 5-star review, Casmir! We're happy to hear that our technician was professional and knowledgeable.

Sears Home Services on May 20, 2025

Robert D

May 21, 2025

Great service!!!!

Source: Google

Customer service response - Thank you for your 5-star review, Robert! We're happy to hear that you received great service.

Sears Home Services on May 20, 2025

Debbe H

May 20, 2025

Bob from Sears is a superior, skilled technician who not only has deep knowledge and experience but a genuine, trustworthy manner in explaining to me the nuances of the repair that needs to be done. He genuinely cares about his customers and helps problem solve appliance malfunctions in a timely manner.

Source: Google

Customer service response - Thank you for your 5-star review, Debbe! We're happy to hear that Bob's deep knowledge, trustworthy manner, and genuine care made your repair experience positive.

Sears Home Services on May 19, 2025

Stephen B

May 19, 2025

Great experience. Tech was great

Source: Google

Customer service response - Thank you for your 5-star review, Stephen! We're happy to hear that you had a great experience with our technician.

Sears Home Services on May 18, 2025

Average Rating: 4.2/5 (359 reviews)