301 Southcenter Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (379 reviews)

Constance A

September 05, 2024

Aidar was professional and attentive.

Source: Google

Customer service response - Thank you for your 5-star review, Constance! We're pleased to hear that Aidar provided professional and attentive service. Your feedback is greatly appreciated!

Sears Home Services on September 05, 2024

Jamie N

September 02, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on September 02, 2024

Fred G

August 25, 2024
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 25, 2024

Jessica S

August 22, 2024

Thank you for your professionalism, Ritesh! Clear communication, arrived in the window of time designated, and answered all of our questions!

Source: Google

Customer service response - Thank you for your wonderful feedback, Jessica! We're delighted to hear that Ritesh provided clear communication and timely service. Your satisfaction is our top priority!

Sears Home Services on August 22, 2024

Carol M

August 22, 2024

He was polite and very professional

Source: Google

Customer service response - Thank you for your 5-star review, Carol! We're pleased to hear that our technician was polite and professional during your service. Your feedback is greatly appreciated!

Sears Home Services on August 22, 2024

Barb S

August 20, 2024

You are fantastic, solve the problem.It was wondepaul he sure knows what he's doing.Play him a high five

Source: Google

Customer service response - Thank you for your enthusiastic feedback, Barb! We're delighted to hear that our technician was able to solve the problem efficiently. Your appreciation means a lot to us!

Sears Home Services on August 20, 2024

Marcie M

August 20, 2024

Prompt, knowledgeable, communicative. Thank you!

Source: Google

Customer service response - Thank you for your 5-star review, Marcie! We're delighted to hear that you found our service prompt and knowledgeable. We appreciate your feedback!

Sears Home Services on August 20, 2024

Stephanie M

August 13, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 13, 2024

JilliBean T

August 08, 2024

The rep was very nice and got immediately to work. I gave him the pkg for the parts to repair my washing machine. He had the machine fixed within minutes! I am quite impressed with the service provided and the speed he worked. Thank you Sears, I can’t remember his name but I appreciate the service he gave.

Source: Google

Customer service response - Thank you for highlighting the efficiency and professionalism of our technician. We're thrilled to hear your washing machine is up and running again, and we appreciate your kind words and choosing Sears for your appliance repair needs.

Sears Home Services on August 08, 2024

Michael W

August 04, 2024

Good Customer Communication and the Tech David arrived Early for the Appointment. Sized up the situation and gave his advice and recommendations.

Source: Google

Customer service response - Thank you for highlighting the punctuality and professionalism of our technician, David. Your feedback is incredibly appreciated, and we're glad he could assist effectively.

Sears Home Services on August 04, 2024

Average Rating: 4.2/5 (379 reviews)