301 Southcenter Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (371 reviews)

Fred G

August 25, 2024
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 25, 2024

Jessica S

August 22, 2024

Thank you for your professionalism, Ritesh! Clear communication, arrived in the window of time designated, and answered all of our questions!

Source: Google

Customer service response - Thank you for your wonderful feedback, Jessica! We're delighted to hear that Ritesh provided clear communication and timely service. Your satisfaction is our top priority!

Sears Home Services on August 22, 2024

Carol M

August 22, 2024

He was polite and very professional

Source: Google

Customer service response - Thank you for your 5-star review, Carol! We're pleased to hear that our technician was polite and professional during your service. Your feedback is greatly appreciated!

Sears Home Services on August 22, 2024

Barb S

August 20, 2024

You are fantastic, solve the problem.It was wondepaul he sure knows what he's doing.Play him a high five

Source: Google

Customer service response - Thank you for your enthusiastic feedback, Barb! We're delighted to hear that our technician was able to solve the problem efficiently. Your appreciation means a lot to us!

Sears Home Services on August 20, 2024

Marcie M

August 20, 2024

Prompt, knowledgeable, communicative. Thank you!

Source: Google

Customer service response - Thank you for your 5-star review, Marcie! We're delighted to hear that you found our service prompt and knowledgeable. We appreciate your feedback!

Sears Home Services on August 20, 2024

Stephanie M

August 13, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 13, 2024

JilliBean T

August 08, 2024

The rep was very nice and got immediately to work. I gave him the pkg for the parts to repair my washing machine. He had the machine fixed within minutes! I am quite impressed with the service provided and the speed he worked. Thank you Sears, I can’t remember his name but I appreciate the service he gave.

Source: Google

Customer service response - Thank you for highlighting the efficiency and professionalism of our technician. We're thrilled to hear your washing machine is up and running again, and we appreciate your kind words and choosing Sears for your appliance repair needs.

Sears Home Services on August 08, 2024

Michael W

August 04, 2024

Good Customer Communication and the Tech David arrived Early for the Appointment. Sized up the situation and gave his advice and recommendations.

Source: Google

Customer service response - Thank you for highlighting the punctuality and professionalism of our technician, David. Your feedback is incredibly appreciated, and we're glad he could assist effectively.

Sears Home Services on August 04, 2024

David H

July 31, 2024

Bob was very thorough, patient and explained everything very well! He deserves a raise!

Source: Google

Customer service response - Thank you for your kind words about Bob's performance; it’s great to hear he was able to assist you thoroughly. We'll surely pass on your praise.

Sears Home Services on July 31, 2024

Sue S

August 07, 2024

Very professional and knowledgeable. He took time to answer all my questions and concerns

Source: Google

Customer service response - A big thank you, Sue, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 28, 2024

Average Rating: 4.2/5 (371 reviews)
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