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301 Southcenter Mall Reviews
Read reviews from customers who used our services at 301 Southcenter Mall
Total reviews
437
Average Rating
4.3/5
I am surprised he could get everything checked/inspected in 10 minutes. But I guess if the "ole girl" is OK, that's all he can do.
Harold H,
Professional service was provided. For the money though I think that 90 days guarantee is not long enough for parts and labor. My opinion is one year for parts and labor would be more of a fair deal.
Brian O,
Shillah S,
Nancy F,
I had asked for a Dishwasher repair to be repaired, however they sent out a Washer/Dryer repair man. Disappointed I did not get the dishwasher repaired yes, however very grateful for the man who came out. He asked if I would like to have my dryer checked while he was there and was extremely gracious. This man was the best, the friendliest and new his job which is a rarity these days. Thanks for his part in the service.
Jana T,
Craig A,
Customer service response - Hi Craig! Thank you for taking the time to rate your previous service with Sears. We are happy to see you had a positive experience. If there is anything we can do better for next time, please let us know. We strive for 5 stars! Thank you for choosing Sears.
Sears Home Services on 1513252800000
Andre V,
Customer service response - Hi Andre! Thank you so much for taking the time to rate Sears. We are happy to see you had an overall positive experience. If there is anything we can do in the future to better your experience for next time, please do not hesitate to let us know. We strive for 5 stars! We appreciate your business, and hope you have a great rest of your day, Andre!
Sears Home Services on 1513252800000
Repair people were great. Had to make an appointment twice first time "computer glitch" erased my appointment. I had to wait another two weeks and clear another day. Grrr
Kristina K,
Customer service response - Hi Kristina, Thank you so much for taking the time to share your rating with us. We are happy to hear you had a positive experience with us! We do apologize for the long delay in scheduling an appointment, but we want to thank you for your patience with us throughout the whole process. We value you as a loyal customer, and look forward to servicing you again in the future for all your service needs. Thank you for choosing Sears and have a wonderful rest of your day!
Sears Home Services on 1513252800000
Clarine D,
Customer service response - Hi Clarine, Thank you for taking the time to share your rating with us! We are happy to see it was a positive one. If there is anything we can do in the future to better your experience for next time, please do not hesitate to let us know. We strive for 5 stars and to provide our customers with the best service possible. Thank you for choosing Sears and have a wonderful rest of your day!
Sears Home Services on 1513252800000
The technician arrived on time, checked out and figured out the fix, and even though he did not have the part in his truck, he quickly went to the parts store and got what he needed,and he installed and tested fine Thank you
Randy K,
Customer service response - Hi there! We are so delighted to hear you have had great experience with our tech! It is great to see how he went beyond expectations during the visit to get you the part. We appreciate your input and we look forward to serve you again in the future! ^OC
Sears Home Services on 1513252800000
