383 Exchange Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
Barbara O
Scott was courteous and he arrived first thing in the morning. He repaired my ice maker and checked the overall health of my refrigerator. He was knowledgeable and henworked quickly. My appliance runs perfectly again
Customer service response - Thank you for your 5-star review, Barbara! We're happy to hear Scott provided courteous and knowledgeable service and that your appliance is running perfectly again.
Sears Home Services on June 09, 2025
lindsay H
Tom was great. He arrived within the time stated on the website information sheet, he was knowledgeable, answered my questions, and did the repair and service quickly and efficiently.
Customer service response - Thank you for your 5-star review, Lindsay! We're happy to hear Tom provided knowledgeable and efficient service and answered all your questions.
Sears Home Services on June 08, 2025
Stacey B
Very personable and knowledgeable. Only a portion of the repair was completed as Tom identified that a roller was worn but he didn’t have one to replace it. Can that roller be replaced at a future date with a charge since it was identified as faulty but the part wasn’t available?
Customer service response - Thank you for your 5-star review, Stacey! We're happy to hear Tom provided personable and knowledgeable service. Please contact us directly to discuss scheduling a follow-up for the roller replacement.
Sears Home Services on June 02, 2025
Angela A
Scott was wonderful. He communicated with all necessary details, and was right on time. He was very professional and extremely knowledgeable.
Customer service response - Thank you for your 5-star review, Angela! We're happy to hear Scott provided professional and knowledgeable service and communicated all necessary details.
Sears Home Services on June 01, 2025
Misha B
Great service!
Customer service response - Thank you for your 5-star review, Misha! We're happy to hear you received great service.
Sears Home Services on May 20, 2025
Lester G
Excellent service, would use again!
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 18, 2025
PENNY C
He was very nice and helpful clean what needed he was fast
Customer service response - Thank you for your 5-star review, Penny! We're happy to hear you received nice and helpful service.
Sears Home Services on May 18, 2025
Trevor W
Quick, experienced, and communicative. Tom has done several services for us and has outshined other Sears technicians!
Customer service response - Thank you for your 5-star review, Trevor! We're happy to hear Tom provided quick and communicative service and continues to impress with his expertise.
Sears Home Services on May 12, 2025
James R
Scott was fantastic. He was communicative and helpful. Thanks for your help with our dryer Scott.
Customer service response - Thank you for your 5-star review, James! We're happy to hear Scott provided communicative and helpful service with your dryer.
Sears Home Services on May 12, 2025
William H
5
Customer service response - Thank you for your 5-star rating! We're thrilled to have met your expectations.
Sears Home Services on May 09, 2025
