5696 Randolph Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
A great team and outstanding job
JUAN, M, SAN ANTONIO, TX
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on November 28, 2021
HVAC system from Sears/ it was installed with professional care
JACK, N, SAN ANTONIO, TX
Customer service response - Dear Jack, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on November 14, 2021
The two young man came out an did great job they answered and Question that I had about what doing. When I say 150% customer service I got. Thank you
YVETTE, H, Killeen, TX
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on November 07, 2021
The job was completed faster than expected. Everyone was helpful and friendly along the way. We're very pleased with our new shower & floors!
SELENA, B, Schertz, TX
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on October 31, 2021
Excellent team! Very professional! Excellent work and repairs. I highly recommend this company.
ELLA, H, San Antonio, TX
Customer service response - Dear Ella, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on October 17, 2021
Even though we waited 3 months to get our air conditioner through the summer heat the installers did a great job but we are still waiting for the
ROBERT, W, San Antonio, TX
Customer service response - Dear Robert, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on October 17, 2021
Air conditioner
The installer's where professional and did a great job. They couldn't do an attic pull down access so I'm owed a refund for that.
Aponte, Gatesville, TX
Overall I am satisfied. A/C is working good! Sales team promised pad and 7 day thermostat.....I received neither.
LINDA, G, San Antonio, TX
Customer service response - Dear Linda, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on September 25, 2022
Glad to have it great team
GLORIA, W, Beeville, TX
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on May 22, 2022
Waiting for parts to be installed and damages repaired. Shower head too high not confirmed shelving did not fit.
STEPHEN, W, San Antonio, TX
Customer service response - "We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please write back to us HomeServiceReviews@ transformco.com."
Sears Home Services on March 13, 2022
