2605 Preston Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Owner
Anny was very professional and extremely knowledgeable. Thank you for sending him our way
Dora B, Mckinney, TX
Fantastic and considerate
Noah did a great job, I would highly recommend him to anyone as a fantastic tech! I appreciate that he took time to explain the problem, as well as fixing it.
Andrea S, Plano, TX
Great service call
Wonderful service mindset and explains in detail what is wrong and what is needed.
Paul K, Mckinney, TX
Dryer
He was called because I had getting a small load of clothes to dry after running the clothes twice and afterwards trying to get a pair of pants to dry. When checking it thoroughly, he was unable to find anything wrong with it.
Deanna H, Frisco, TX
Luis seems to have repaired our Microwave problem.
Luis may have solved the 2 month old issue. Five parts were ordered by the prior two techs, and took 2 months to arrive. Only one part was needed by Luis! What a waste of your money and our time - we had house guests and dinner parties without a fuctioning micro wave. I am disappointed in the way Sears managed my problem but not in Luis for correcting the problem. One time the visiting tech did not want to treat it as a "covered Recall at no-charge" - I was on the phone with Sears for 40 minutes explaining that its a Recall. It's the case of "The left hand does not know what the right hand is doing". I have recently purchased an all-appliance home service agrreement with Sears and I am getting worried. Sincerely, Ramesh Mahtani +1-214-9234833
Ramesh M, Plano, TX
Washing machine repair
Very nice. !! Fixed the problem and was very quickly
Alan N, Plano, TX
GE Double Oven
Charles did a very nice job installing the parts and kept the kitchen work area clean.
Ben L, Celina, TX
Technical
Timothy was very professional and friendly He explained my problem and fixed it in a timely manner He was prepared he had part with him
Sarah B, Mckinney, TX
Dr Adam
The Repair individuals was very friendly , he called way ahead. He was extremely efficient, Very knowledgeable, Amiable And very attentive to all my needs. He explained the problem and he left the affected part with me and he did all the repairs on site quickly. He actually brought replacement parts in hand.. It was great. I had no downtime waiting for parts.! Excellent service provider
Adam A, Lewisville, TX
Excellent service.
Very professional, took time to validate all possible causes even after identifying the possible issue. Explained possible outcomes of different issues.
Pradeep P, Frisco, TX
