2605 Preston Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (248 reviews)
Excellent service
October 04, 2024
Overall rating

Steve was great. He was able to quickly diagnose the problem, fix it while on site and a pleasure to deal with.

John W, The Colony, TX

Repair fridge
October 02, 2024
Overall rating

He was very nice and helpful. Thanks for sending Scott

Millie G, Frisco, TX

Excellent
October 02, 2024
Overall rating

Great work, thanks Scott for the thorough and detailed repair work

Charles K, Celina, TX

Ice maker service……
September 25, 2024
Overall rating

Scottie attempted to contact me shortly after the initial beginning time of our appt (8-12) but was unable to reach me due to a quirk with my phone, However, instead of canceling the appt due to his inability to contact me he persisted and we were eventually able to connect with me later and arrived within a few minutes of that contact. The necessary part had been discussed with the "virtual assistant" as well as the intake person and Scottie had it on his truck so following verification that indeed the ice maker needed a particular part to work properly he installed it and everything was back to normal. Scottie's professionalism and thoroughness was greatly appreciated as was his skill at actually performing the task. Very pleased with the service provided.

Jim L, Plano, TX

Excellence
September 17, 2024
Overall rating

Very happy with Scott's product knowledge and ability and professionalism.

Dennis S, Plano, TX

Great Job
September 16, 2024
Overall rating

Tony helped us recently to fix the GE washing machine, he was very professional and knowledgeable. One other contractor wasted 3 weeks earlier with no resolution.

Thanmay, Frisco, TX

Great service
September 12, 2024
Overall rating

Very friendly and knowledgeable. Provided excellent service. Showed up in time.

Marla P, Frisco, TX

Ice-maker
September 12, 2024
Overall rating

Timely fixed. Appreciate having the part and able to repair

Jody W, Plano, TX

Knowledgeable Service Technician
September 10, 2024
Overall rating

We were pleased with our service technician and his knowledge of what we needed. Disappointed that we need a new refrigerator. He told us where we could purchase a new one that was suited to our price range. He was a very nice and easy to talk to. Thanks again

Brian R, Frisco, TX

Brad Nelson trash compactor
September 09, 2024
Overall rating

He worked hard and fixed it. Thank you very much. Great job

Brad N, Frisco, TX

Average Rating: 4.7/5 (248 reviews)
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