2605 Preston Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent service
Steve was great. He was able to quickly diagnose the problem, fix it while on site and a pleasure to deal with.
John W, The Colony, TX
Repair fridge
He was very nice and helpful. Thanks for sending Scott
Millie G, Frisco, TX
Excellent
Great work, thanks Scott for the thorough and detailed repair work
Charles K, Celina, TX
Ice maker service……
Scottie attempted to contact me shortly after the initial beginning time of our appt (8-12) but was unable to reach me due to a quirk with my phone, However, instead of canceling the appt due to his inability to contact me he persisted and we were eventually able to connect with me later and arrived within a few minutes of that contact. The necessary part had been discussed with the "virtual assistant" as well as the intake person and Scottie had it on his truck so following verification that indeed the ice maker needed a particular part to work properly he installed it and everything was back to normal. Scottie's professionalism and thoroughness was greatly appreciated as was his skill at actually performing the task. Very pleased with the service provided.
Jim L, Plano, TX
Excellence
Very happy with Scott's product knowledge and ability and professionalism.
Dennis S, Plano, TX
Great Job
Tony helped us recently to fix the GE washing machine, he was very professional and knowledgeable. One other contractor wasted 3 weeks earlier with no resolution.
Thanmay, Frisco, TX
Great service
Very friendly and knowledgeable. Provided excellent service. Showed up in time.
Marla P, Frisco, TX
Ice-maker
Timely fixed. Appreciate having the part and able to repair
Jody W, Plano, TX
Knowledgeable Service Technician
We were pleased with our service technician and his knowledge of what we needed. Disappointed that we need a new refrigerator. He told us where we could purchase a new one that was suited to our price range. He was a very nice and easy to talk to. Thanks again
Brian R, Frisco, TX
Brad Nelson trash compactor
He worked hard and fixed it. Thank you very much. Great job
Brad N, Frisco, TX