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2605 Preston Rd Reviews
Read reviews from customers who used our services at 2605 Preston Rd
Total reviews
324
Average Rating
4.6/5
Garbage disposal
Second time to fix appliance on house. Excellent service and advice!
Andrew C,
Frisco, TXDryer diagnostic
Steve was on time, thorough in checking out all possibilities & making a diagnosis (clogged duct). Thank you Steve. We have scheduled the cleaning & will repeat it every two years as recommended.
Kathleen R,
Mckinney, TXFinally fixed
After 3 visits by Sears technicians and 2 cancellations, Harvey finally fixed my refrigerator. He arrived around 6:30pm and finished around 8:30pm. I appreciate him working late to get it solved. Sears needs to do a better job at scheduling!
Mike F,
Plano, TXDryer repair
He is a GREAT repairman! Taught me some things about the dryer I never knew! Very personable and just a very nice man! He makeSEARS look good!
Karenn M,
Frisco, TXDryer
Stuart was very professional and friendly. He evaluated our dryer but I found it was too expensive to fix. We decided better to get a new dryer. He kept us informed on his arrival and was not pushy or rude. Thank you Stuart.
Connie J,
Weston, TXWasher machine fixed
Mr. Steve is very knowledgeable, he fixed my washer machine in less than an hour. Thank you so very much!
Michael B,
The Colony, TXGreat work and very courteous
True professional as he was communicative, explained all he did and corrected my issue.
Jimmie\ G,
Mckinney, TXTechnician is great. Company is not.
The technician was perfect five stars. Sears as a company now is garbage. In my opinion. I've never spoken to a person and needed to a few times. Artificial intelligence is not the end. I'll be all of Customer service. You guys need to get your act together. Absolutely horrendous customer service when you can't talk to a human being no matter what you do. So one star for sears five stars for Colin.
David H,
Prosper, TXTech service
He was very nice and informative. Took his time diagnosing our fridge and gave us feedback how to take better care of it.
Jeanny N,
The Colony, TXIcemaker
Although final service was unexpectedly delayed a day we are glad to get icemaker working one more time. Scott was very friendly and very thoughtful. Thanks Scott
David A,
Celina, TX