2201 Interstate 35E S Reviews
Showing most recent reviews from verified customers of Sears Home Services
Chris S
On time, professional, cleaned up afterwards, easy online payment. Perfect!
Customer service response - Thank you for your positive feedback, Chris! We're glad to hear you had a perfect experience with our on-time, professional service and easy online payment.
Sears Home Services on March 17, 2025
Barb W
Steve did a great job listening, diagnosing and solving our problem. Carlos also did a great job when it needed more attention. They are both very professional, knowledgeable, and a pleasure to work with.
Customer service response - Thank you for your positive feedback, Barb! We're glad to hear Steve did a great job listening, diagnosing, and solving your problem.
Sears Home Services on March 16, 2025
Willette W
Noah was very professional and knowledgeable. He explained what he was doing and why.
Customer service response - Thank you for your positive feedback, Willette! We're glad to hear Noah was professional and knowledgeable in explaining the process.
Sears Home Services on March 13, 2025
Jennifer B
Customer service response - Hi Jennifer, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 06, 2025
sharee S
Customer service response - Hi sharee, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 04, 2025
Richard M
Mr. Harold quickly and thoroughly replaced the failed oven heating element and verified its proper functioning. He was neat and organized and completed the job with zero fuss. He's a solid guy! Thanks Harold.
Customer service response - Thank you for your positive feedback, Richard! We're glad to hear Harold efficiently replaced your oven's heating element and provided neat and organized service.
Sears Home Services on February 19, 2025
Terry M
The technician was polite and seemed knowledgeable, showed me how the parts fit in and out of the appliance. Downside, he had to order a part from the manufacturer, so we will have to reschedule an appointment for the installation of the part when it arrives. But that’s on the product manufacturer not the technician.
Customer service response - Thank you for your positive feedback, Terry! We're glad to hear our technician was polite and knowledgeable, and we appreciate your understanding regarding the part order.
Sears Home Services on February 11, 2025
Roseann B
Dependable, good communication, good customer service. Thank you, Steve
Customer service response - Thank you for your positive feedback, Roseann! We're glad to hear that Steve provided dependable service and good communication.
Sears Home Services on February 02, 2025
Mary K
Tim was great. On time and efficient.
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear Tim was on time and efficient in providing service.
Sears Home Services on February 01, 2025
nbandla
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on January 27, 2025
