2201 Interstate 35E S Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sandra H
Angel V. Very nice and polite young man. Explained everything very well.
Customer service response - Thank you for your positive feedback, Sandra! We're glad to hear Angel was nice, polite, and explained everything clearly during your service.
Sears Home Services on June 05, 2025
Vicki R
He was knowledgeable and efficient . Angel was great !
Customer service response - Thank you for your positive feedback, Vicki! We're glad to hear Angel was knowledgeable and efficient during your service.
Sears Home Services on June 05, 2025
Tea O
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 05, 2025
Theresa W
Outstanding Service – Highly Recommended! I couldn't be more impressed with the service I received from my AC technician. From the moment he arrived, they were professional, knowledgeable, and courteous. Angel quickly diagnosed the issue, explained everything clearly, and had my air conditioning system up and running in no time.
Customer service response - Thank you for your positive feedback, Theresa! We're glad to hear Angel was professional, knowledgeable, and efficient in getting your AC system running smoothly.
Sears Home Services on June 03, 2025
Gary D
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 03, 2025
Cathy B
Steve came to repair our four-year-old Maytag. We had our laundry room flooded by what we thought was the washer. Steve tested all systems and found nothing wrong with the machine. He then persisted in solving the problem by deep filling the washer as well as turning on our sink faucet to see if the machine flooded. To our surprise, water started coming up from our floor drain as a result of recent rains which stopped up our drain lines. Problem solved. He was patient and thorough. Thank you, Sears Appliance Repair, for sending an experienced repair man. Steve is great!
Customer service response - Thank you for your positive feedback, Cathy! We're glad to hear Steve was patient and thorough in solving the issue with your Maytag washer.
Sears Home Services on June 02, 2025
Kim C
Steven was our repairman. We had purchased a washing machine off Marketplace only to find out it would be nearly $1,300 to repair. Steven was extremly thorough and went over every detail of the issues and included pictures for me to review. I was more than happy with Steven and would highly recommend him for your service. We did not do the repairs but was greatful for the detailed service. Thank you Steven. You did a great job even though we didn't do the repairs.
Customer service response - Thank you for your positive feedback, Kim! We're glad to hear Steven was thorough and provided detailed information, even though you chose not to proceed with the repairs.
Sears Home Services on May 29, 2025
Brant F
He was polite, helpful, and informative while setting appropriate expectations and recommending preventative maintenance for us. He was great!
Customer service response - Thank you for your positive feedback, Brant! We're glad to hear our technician was polite, helpful, and informative while providing great service.
Sears Home Services on May 28, 2025
g H
Jerry was knowledgeable and professional. Thank you
Customer service response - Thank you for your positive feedback, G H! We're glad to hear Jerry was knowledgeable and professional during your service.
Sears Home Services on May 26, 2025
Nancy S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 26, 2025
