600 Montgomery Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
D J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 03, 2024
Gina W
Nice friendly and cleaned the heater.
Customer service response - Thank you for your positive feedback! We're glad to hear you had a friendly and satisfactory experience with our service.
Sears Home Services on September 28, 2024
Brian P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 19, 2024
Beth P
Eusas was very personable and professional!. He performed a maintanence check on my heater and said it's in good shape. Thank you so very much.
Customer service response - Thank you for your kind words about Jesse's work on your freezer! We're delighted to hear you had a positive experience with his personable and professional service.
Sears Home Services on September 19, 2024
Valerie B
The technician was very good at what he does. He repaired my oven very efficiently. He was courteous and pleasant mannered
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician efficiently repaired your oven and provided courteous service.
Sears Home Services on September 17, 2024
Stephen S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 15, 2024
Celeste D
Donald, our Sears technician was prompt, professional friendly and very knowledgeable and repaired our dishwasher quickly. I highly recommend Sears service and would definitely would use Donald again. I like using Sears. With Sears service orders, you get a 4 hour window but what I like is that you get regular text notifications way before they come saying that I am either 1st or 2nd customer away or that I am the next stop. When they’re done with a customer you get an updated text saying there’s either 1 customer left or you’re next. Definitely helps instead of waiting hours and not knowing when they’re coming.
Customer service response - Thank you for your detailed and positive review, Celeste! We're delighted to hear that Donald provided excellent service and that our notification system enhanced your experience.
Sears Home Services on September 12, 2024
Roxanne H
The technician was professional in assessing and handling the situations.
Customer service response - Thank you for your positive feedback! We're pleased to hear that our technician provided professional service in assessing and handling the situation.
Sears Home Services on September 10, 2024
Luann B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 02, 2024
Gwen P
Very knowledgeable of problem. Professional and friendly.
Customer service response - Thank you for your positive feedback, Gwen! We're delighted to hear that our technician was knowledgeable, professional, and friendly.
Sears Home Services on September 02, 2024
