600 Montgomery Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jerome F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 13, 2025
Diane M
The repair man was honest and efficient. Very friendly about our options
Customer service response - Thank you for your positive feedback, Diane! We're glad to hear that our repairman was honest, efficient, and friendly about your options.
Sears Home Services on July 10, 2025
Shirley H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 07, 2025
Karen C
Jesse was great. Very knowledgeable. The service process was great. Easy to get an appointment and easy to track the arrival time.
Customer service response - Thank you for your positive feedback, Karen! We're glad to hear that Jesse was knowledgeable and that the service process was easy and convenient for you.
Sears Home Services on July 02, 2025
Peggy L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 01, 2025
Jemmy S
Technician was here when expected, explained what was to be done. professional, courteous and knew his craft. I have always used Sears home service for all my appliances. Great experience at all times.
Customer service response - Thank you for your positive feedback, Jemmy! We're glad to hear that our technician was professional, courteous, and knowledgeable.
Sears Home Services on June 30, 2025
Jenna J
I had a great experience with my oven repair. Haywood was able to explain repair options and was able to promptly repair the oven.
Customer service response - Thank you for your positive feedback, Jenna! We're glad to hear that Haywood explained the repair options and promptly repaired your oven.
Sears Home Services on June 26, 2025
Brenda A
Jules let me know he was on the way. He repaired my dryer, cleaned up. He was very pleasant. What upset me was Sears wanting me to give permission to get inside my phone to do video? Why? Why would u need to do that to repair a problem! That practice is unacceptable! Maybe to see the problem! Some of us r seniors & u ask us to click links & move in area we r not comfortable in doing! No other company moves in that manor! You need to review your practice & make changes! Ms A
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 25, 2025
Deborah B
Mr. Jules was very informative, very polite and very knowledgeable about the situation. I highly recommend him.
Customer service response - Thank you for your positive feedback, Deborah! We're glad to hear that Mr. Jules was informative, polite, and knowledgeable.
Sears Home Services on June 25, 2025
Joe A
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 23, 2025