600 Montgomery Mall Reviews

Read reviews from customers who used our services at 600 Montgomery Mall


Total reviews

303


Average Rating

4.7/5

March 17, 2025
Overall rating

Meghan B,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1742254855037

March 13, 2025
Overall rating

Paul D,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1741916011651

February 24, 2025
Overall rating

Florian K,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1740438956476

February 24, 2025
Overall rating

Calvin T,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1740438956412

February 19, 2025
Overall rating

Couteous

Peggy S,

Customer service response - Thank you for your positive feedback, Peggy! We're glad to hear that you found our service courteous.

Sears Home Services on 1740008859471

January 27, 2025
Overall rating

Jesse is a friendly, honest and helpful service rep.

Fran M,

Customer service response - Thank you for your positive feedback, Fran! We're glad to hear that Jesse provided friendly, honest, and helpful service.

Sears Home Services on 1738038917681

January 21, 2025
Overall rating

gabriel S,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1737518834233

January 14, 2025
Overall rating

Service technician was good and courteous. However, the Sears Bot scheduling system is trash and does not provide accurate tracking information. Also, it took 3 rescheduling to finally fix the washer. It would have been great to have a human contact to speak and obtain clarification.

Hirak D,

Customer service response - Thank you for your feedback, Hirak! We're glad to hear that the technician was good and courteous. We apologize for the scheduling issues and appreciate your suggestion for improved communication.

Sears Home Services on 1736915010985

January 12, 2025
Overall rating

Very thorough

Linda M,

Customer service response - Thank you for your positive feedback, Linda! We're glad to hear that you found our service thorough.

Sears Home Services on 1736743361869

January 08, 2025
Overall rating

My technician was great! Esaus (sorry if I got his name wrong) was prompt and fixed my issue in no time! He educated me on how often my HVAC needed to be serviced and he cleaned up after his repair. Thank you so much!

Ashley B,

Customer service response - Thank you for your positive feedback, Ashley! We're glad to hear that Esaus provided prompt and informative service, and left everything clean after the repair.

Sears Home Services on 1736399584768

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