600 Montgomery Mall Reviews
Read reviews from customers who used our services at 600 Montgomery Mall
Total reviews
303
Average Rating
4.7/5
Good communication, very informative And goes above and beyond
Stacy M,
Customer service response - Thank you for your positive feedback, Stacy! We're glad to hear that our team provided good communication and went above and beyond for you.
Sears Home Services on 1753320335042
Donald was fine, but I think Sears service sinks, this was my 5th appt. and the first time anyone showed up, one day I waited over 6 hours and got a text at 4:40 saying no one was coming. TRULY BAD Service
Theresa P,
Customer service response - Thank you for your feedback, Theresa. We're glad Donald was helpful, but we're sorry for the inconvenience with your appointments. Please contact us directly so we can address this issue.
Sears Home Services on 1753230353685
Excellent technical ability. Good customer service good timing
pharmexec,
Customer service response - Thank you for your positive feedback! We're glad to hear that you were satisfied with our technical ability, customer service, and timing.
Sears Home Services on 1753056652934
K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1753066843485
gordon G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1752808587069
Excellent service
Anthony S,
Customer service response - Thank you for your positive feedback, Anthony! We're glad to hear you received excellent service.
Sears Home Services on 1752807793242
Larry I,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1752808596481
Donald emailed several times on his way and arrived at the expected time. He asked a number of questions about the problems with the clothes washer (unusual noises, vibration, and leaking), and seemed to identify the issue by description. He asked several more questions, then disassembled the machine. He worked on it, reassembled it, and asked for a load of wash to run. The cycle ran successfully the first time. He was professional, knowledgeable, and interacts well with the costumer. I highly recommend him. Thank you.
Harry G,
Customer service response - Thank you for your positive feedback, Harry! We're glad to hear that Donald was professional, knowledgeable, and successfully resolved the issues with your clothes washer.
Sears Home Services on 1752716748070
He was friendly and took the time to describe the problem and what he did.
Kevin M,
Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear that our technician was friendly and took the time to explain the problem and solution.
Sears Home Services on 1752628743193
Dave did an excellent job diagnosing the issue with my lawn tractor & resolving it. Highly recommend
Michael W,
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that Dave did an excellent job diagnosing and resolving the issue with your lawn tractor.
Sears Home Services on 1752628742414