600 Montgomery Mall Reviews
Read reviews from customers who used our services at 600 Montgomery Mall
Total reviews
303
Average Rating
4.7/5
Great experience!! The tech knew his stuff and was finished before I knew it. HOWEVER after the tech left it was discovered he never retightened a water line nor anything else. Found all the screws were not tight. 3 screws were in the floor. My basement was flooded
CW K,
Customer service response - Thank you for your feedback, CW. We're sorry to hear about the issues you experienced after the service; please contact us directly so we can address this matter.
Sears Home Services on 1750636917254
Installation of worn out parts
captdot,
Customer service response - Thank you for your positive feedback! We're glad to hear that the installation of the worn-out parts went well.
Sears Home Services on 1750375304969
Our technician Donald was punctual, pleasant, knowledgeable and efficient.
Dorothy M,
Customer service response - Thank you for your positive feedback, Dorothy! We're glad to hear that Donald was punctual, pleasant, knowledgeable, and efficient.
Sears Home Services on 1750375343255
Rita K,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1750044972682
Technician Jesse c was very helpful and knowledgeable. I tried to claim for food loss, every time got problems to get in funny things it was saying contact your administrator,who is my administrator. Finley after trying mare then four times I gave up. Only good thing I got great technician. I can't remember how many times Sears asked me to reschedule the appointment. Every time I will stay home from 8am to 5pm then some time they asked to reschedule. For every appointment I will have to take off from the work and they asked to reschedule.
Santosh J,
Customer service response - Thank you for your positive feedback, Santosh! We're glad to hear that Jo was helpful and knowledgeable.
Sears Home Services on 1750044638602
Anil A,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1749604101014
Mr. Joseph R. Came to our home swiftly, and diagnosed the problem with our refrigerator quickly. I appreciated his willingness to give his honest opinions when answering my questions. His customer service was excellent. Thank you!
Amira A,
Customer service response - Thank you for your positive feedback, Amira! We're glad to hear that Joseph provided excellent customer service and quickly diagnosed the problem with your refrigerator.
Sears Home Services on 1749433927663
Dawn M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1749436557541
on time did repair work quickly and fixed problem.
donald C,
Customer service response - Thank you for your positive feedback, Donald! We're glad to hear that our technician was on time and quickly fixed the problem.
Sears Home Services on 1748914967768
Very polite, professional and informative
Ronald S,
Customer service response - Thank you for your positive feedback, Ronald! We're glad to hear that our technician was polite, professional, and informative.
Sears Home Services on 1748849694719