600 Montgomery Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gwendolyn S
Joseph was very nice and personable
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Joseph and his friendly demeanor.
Sears Home Services on January 26, 2024
Geoffrey P
Quick, professional, efficient
Customer service response - Thank you for your review! We appreciate your feedback and are glad to hear that you found our service quick, professional, and efficient.
Sears Home Services on January 24, 2024
Leny P
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on January 22, 2024
Toni C
Jules was prompt and very professional. He asked me want kind of problems I was experiencing with the washer and immediately resolved the problems.
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that Jules provided prompt and professional service, and were able to resolve the issues with your washer quickly. We appreciate your feedback.
Sears Home Services on January 23, 2024
Mark J
A&E factory services technicians (Sears) were professional and courteous. My dishwasher was repaired within minutes. The process to file a warranty claim was easy. Great communications on status on parts, scheduling service, and status of service call. They were on-time even though it was snowing outside.
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technicians provided professional and courteous service, and that your dishwasher was repaired quickly. We appreciate your feedback and thank you for choosing our service.
Sears Home Services on February 09, 2024
Gail C
Pleasant, knowledgeable, efficient and helped me clean up all the ice.
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician provided you with a pleasant and efficient experience, and we appreciate your positive feedback. Thank you again!
Sears Home Services on February 08, 2024
Brett B
Having someone as knowledgeable as Grace is great! She is an awesome asset for the Home Repair team!
Customer service response - Thank you for your review! We appreciate your kind words about Grace and her expertise. She is indeed a valuable member of our team.
Sears Home Services on February 07, 2024
Gwynne B
Jospeh our technician was always prompt near time promised, efficient & came back when discovered another problem.
Customer service response - Thank you for your review and for acknowledging Joseph's prompt and efficient service. We apologize for any inconvenience caused by the discovered additional problem and appreciate your understanding.
Sears Home Services on February 08, 2024
Robert H
Joseph, our service technician was prompt, professional, friends, quick and efficient. He had us up to running in less than a half hour. Thank you for your service on our stove.
Customer service response - Thank you for taking the time to leave a review and for your kind words about Joseph and our service. We are glad to hear that he was able to quickly and efficiently resolve the issue with your stove. We appreciate your business!
Sears Home Services on February 07, 2024
Daniel R
Customer service response - Thank you so much for the fantastic 5-star rating, Daniel! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on February 05, 2024
