600 Montgomery Mall Reviews

Read reviews from customers who used our services at 600 Montgomery Mall


Total reviews

303


Average Rating

4.7/5

February 16, 2025
Overall rating

Did a good job. Spoke clearly; explained what needed to be done. Professional. Very professional. Got the job done.

Gary D,

Customer service response - Thank you for your positive feedback, Gary! We're glad to hear that our technician did a good job and provided clear and professional service.

Sears Home Services on 1736404999300

January 04, 2025
Overall rating

Your Sears technician, Dave was absolutely great in fixing our snowblower. We give him top rating.

Patricia G,

Customer service response - Thank you for your positive feedback, Patricia! We're glad to hear that Dave provided excellent service in fixing your snowblower.

Sears Home Services on 1736082075135

December 26, 2024
Overall rating

Great service. Don was excellent

kevin G,

Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear that Don provided excellent service.

Sears Home Services on 1735274611885

December 23, 2024
Overall rating

Tory,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1734934456352

January 03, 2025
Overall rating

Service call update Sears responded to my earlier post with a call and scheduled a visit with a new technician. The experience was completely different. The person was polite and treated me when he came in was clean and organized when he was working. Presently answered my questions and demonstrated the repairs he completed. All the required repairs was taken care of. Excellent work! Older service call The technician thought knowledge about his craft, was not very customer friendly and was very short and restricted with his answers. He did not fix everything that was wrong with the stove top and left broken parts as is without replacing. Some of the functionality such as the indicator light or the broken knobs were not replaced. Upon asking him he just replied that I will need to request it through another service request.

Madhu P,

Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1734664108845

December 17, 2024
Overall rating

World class customer service provided by my repairman. He was wonderful.

Carolyn R,

Customer service response - Thank you for your positive feedback, Carolyn! We're glad to hear that your repairman provided world-class customer service.

Sears Home Services on 1734496308795

December 04, 2024
Overall rating

David is the best snowblower technician around. Sears is lucky to have him as an employee and his customers are lucky too. Very helpful and knowledgeable. Thank you David for all your help.

Live P,

Customer service response - Thank you for your positive feedback! We're glad to hear that David provided helpful and knowledgeable service with your snowblower.

Sears Home Services on 1733419365059

December 03, 2024
Overall rating

Great knowledge, explains everything.

Don B,

Customer service response - Thank you for your positive feedback, Don! We're glad to hear that our technician provided knowledgeable service and clear explanations.

Sears Home Services on 1733288140132

November 18, 2024
Overall rating

Marietta Q,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1731986828321

November 18, 2024
Overall rating

Dave is the best!

Marci,

Customer service response - Thank you for your positive feedback, Marci! We're glad to hear that Dave provided excellent service.

Sears Home Services on 1731986631671

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