827 Lancaster Dr Ne Reviews
Showing most recent reviews from verified customers of Sears Home Services
Vicki C
Benjamin R was great in his knowledge and his professionalism! Great info on our issue with our fridge and suggestions on what to replace and fix. Thank you Benjamin! He was also punctual! The app Sears repair uses to alert me of his arrival time and text reminders of our appt is very thorough and informational.
Kathy
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 18, 2025
Toney H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 14, 2025
Catherine H
Jonel was prompt and effecient. He diagnosed our problem, explained it clearly, gave us 4 options and understood why we did not want to have the freezer repaired at a cost of over $800.00. We thanked him for his time and effort.
Customer service response - Thank you for your positive feedback, Catherine! We're glad to hear Jonel was prompt, efficient, and clear in explaining your options.
Sears Home Services on May 04, 2025
Tamara S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 01, 2025
Thomas A
James was excellent very knowledgeable about the product that he was repairing. Excellent job, very quick.
Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear James was knowledgeable and quick in completing the repair.
Sears Home Services on April 24, 2025
Must S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 23, 2025
Nadine T
Got to the problem professionally and quickly. Part ordered and new appointment made to install. Fixed dryer too.
Customer service response - Thank you for your positive feedback, Nadine! We're glad to hear our service was professional and efficient in addressing both issues.
Sears Home Services on April 23, 2025
Nadine T
Great service. Got to the problem professionally and quickly. Ordered part and scheduled new appointment to install already! Thank you
Customer service response - Thank you for your positive feedback, Nadine! We're glad to hear our service was professional and efficient in addressing the issue.
Sears Home Services on April 23, 2025
Myra K
Bruce was very friendly & informative about what he was doing. He was respectful of our home & worked quickly. He was also very sweet to our cat
Customer service response - Thank you for your positive feedback, Myra! We're glad to hear Bruce was friendly, informative, and respectful during his visit.
Sears Home Services on April 13, 2025
