Appointment Lookup
802-552-4364
827 Lancaster Dr Ne Reviews
Read reviews from customers who used our services at 827 Lancaster Dr Ne
Total reviews
132
Average Rating
4.3/5
Jonel is great! He knows his stuff!! As for Sears, not so much. 3 cancelled appointments and finally I get my refrigerator fixed. Two months without a refrigerator is ridiculous. I would like to be reimbursed for all the food I lost ($350.00) & the full Master Agreement ($537.84). I have filed with American Arbitration Association.
Sue G,
Customer service response - Thank you for your feedback, Sue! We're glad to hear Jonel provided great service, and we apologize for the inconvenience with the appointments and your refrigerator. Please contact us directly to discuss your concerns further.
Sears Home Services on 1782863366154
Exceptional service - thoughtful and careful approach diagnosing the issue. Fixed issues. Cleaned and completely restored our Opal 2.0 icemaker.
Lindsay N,
Customer service response - Thank you for your feedback, Lindsay! We're glad to hear you found our service exceptional and that your Opal 2.0 icemaker was thoroughly restored.
Sears Home Services on 1782510496947
Friendly and efficient. Explained things well.
jennie K,
Customer service response - Thank you for your feedback, Jennie! We're glad to hear you found our service friendly, efficient, and well-explained.
Sears Home Services on 1781011883455
Sarah was great. Very knowledgeable and able to quickly diagnose and repair the issue. Very happy.
David P,
Customer service response - Thank you for your feedback, David! We're glad to hear Sarah was knowledgeable and quickly resolved the issue.
Sears Home Services on 1780573957630
Jim was great! Answered a lot of questions and was kind, courteous, and efficient.
Sidran O,
Customer service response - Thank you for your feedback, Sidran! We're glad to hear Jim was kind, courteous, and efficient while answering your questions.
Sears Home Services on 1780087410981
Easy getting an appointment for repair for my washing machine. Bruce the technician was very efficient, courteous and informative on any questions that i had.
Margaret,
Customer service response - Thank you for your feedback, Margaret! We're glad to hear Bruce was efficient, courteous, and informative, and that scheduling your washing machine repair was easy.
Sears Home Services on 1776891944449
Erica D,
Customer service response - Thank you for the amazing 5-star review, Erica! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776205144556
Dwayne N,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1768527444511
Richard H,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1768266611174
Great experience.
Jason C,
Customer service response - Thank you for your positive feedback, Jason! We're glad to hear you had a great experience.
Sears Home Services on 1767587114158
